Reviews for 7-Eleven in Laurel, MD
Refuse to honor the price for a product that they have advertised for a discount on the window outside of store. Employee by the... name of Rosa then gets mad at me because I refuse to purchase at full price when they they have a big sign on window of thediscounted price. The employee by the name of Rosa then told me to never come back my thoughts are how are you frustratedbecause I won't buy a product at full price that you have marked as a discount on window makes no sense Read more
They never have chicken tenders or hot fried wings out enough, NEVER any variety of dipping sauces for their food. I lost money... at the ATM, which does not beep when the money is dispensed as a reminder to take the money Read more
Food was ok. Clearly they do not serve hot food 24/7 because there were no condiments, no hot dogs, the burgers, wings, and... pizza were dried out. They Muslim lady up front was nice about letting us know about what was available though the Africangentlemen could at least tried to have given us more condiments Read more
Before lunch if you ask for a regular big bite they give you a quarter pound big bite and won't make regular big bites for you.... I even ask them to put it in the microwave and they refuse to. Any other time I come to this store they have NO problems orissues putting them in the microwave and heating them up. PlAIN LAZY Read more
Tends to be the lowest gas prices in the area. Inside is clean. Every now and then they have a problem with card skimmers on... their pumps. Overall a decent gas station Read more
I'm not sure where to even begin with this completely despicable encounter. I can see this 7-11 from the backside of my house so... I frequently take the shorter walk over the longer car ride. Upon arrival I am stared down because "this is my second visit ofthe day." Again very close to my house, I wanted snacks, then later realized I forgot cigarettes. I ask for my brand ofcigarettes, reach for my wallet and realize I left it at home. I tell the hopefully soon to be fired angry man my wallets athome and I will be right back. This is when things head south. I am accused of stealing which is completely mind bogglingconsidering I bought every type of snack I could possibly think of wanting my first trip. I also tell the man I whole heartedlyhope gets fired that I have been in eye sight of the registers directly in the front of the stores where cigarettes are keptengaged in conversation. I prove my innocence, flip my pockets and pat myself down, which only seems to make the angry man evenmore angry. He demands that I leave the store, which I obey. Once outside I see somebody lighting a cigarette. I ask thegentleman if he could spare one explaining my wallet is home and he happily agrees. Before I am handed the cigarette the angryowner/manager/worker is in my face, literally, in my face. Our noses maybe 2 or 3 inches away from each others, getting yelledat and sprinkled with spit. He tells me there is absolutely no loitering or begging people for money. I am honestly shocked atthis point, backpedaling trying to get some personal space but every step I take he takes two. The gentleman who was giving methe cigarette steps in and trys explaining that it was no problem, it was just one cigarette and he should back up and calmdown. He then jumps to the gentleman giving me the cigarette and demands that we both leave yelling obscenities and threateningto physically remove us from the property. I want to find the man responsible for such lack of respect. I think he Read more
I entered the store wanting to purchase two of the Doritos loaded when the clerk grabbed a box that looked like it's been... sitting for a while, asked for two fresh orders instead, he in turns tells me the oven takes two hours.. I've never heard ofsuch a thing. Not to mention he's serving people while wearing his hat like someone that's a third of his age.. poor, lazyservice. . Read more
I very much agree that the owners of this establishment are terrible and they belittle their customers. They do not know the... FIRST THING about good customer service. It?s as if their patrons mean nothing to them at all. Tried the air machine and it didnot work. I used an American Express and the machine said card accepted but the air button was seemingly broken. I then noticedthat the sign said MasterCard or Visa so I tried my visa thinking that perhaps that?s why the machine malfunctioned. That alsodid not work. So I went inside and before I could even get the words out of my mouth I was rudely told that the machine wasbroken. My reply was ?has it crossed your mind to put up a sign?? She replied with ?we put tape over the card reader but peoplepulled it off.? Really!!!! I see now from another review that the machine has been broken for a month. She refused to give me arefund and when I asked her if she would go outside to put up a sign she shook her head no and kept blabbing about how peoplepulled her tape off. Perhaps it was dark and people didn?t see her TRANSLUCENT tape! The blatant rudeness and lack of customerservice was appalling. Would it have been so hard to open her till and refund my money? This sort of thing blows my mind. Wewill never give her business another cent of our money. I?d rather run out of gas on the side of the road. Read more