Reviews for Jersey Mike's Subs in Laurel, MD
Evening shift tonight. Two female worker. Jersey Mike's. What who and unbelievable. Love jersey Mike's. Horrible grill was so... dirty my order was taken. But no meal was made rude cashier other female didn't wash hand after finally coming back to worketc. Horrifying. Unbelievabl???? Read more
I am CURRENTLY STUCK on hold to speak with a JM staff member in order to customize my sandwich since I am UNABLE to do it on the... 3rd party apps. Can you please add an option to THIN OUT the bread on sandwiches on these apps?! There is no place to putspecific instructions or requests either. Meanwhile the store staff is rude by answering the phone but leaving the callunattended on purpose. Yours is THE ONLY restaurant who does this when we have specific requests for food we are paying EXTRAfor- please change this practice going forward. Your stores aren't any more busy than any other restaurants that they can'ttake a call. Read more
The worst experience at this location. I asked for grilled mushrooms to be added to my sandwich which was a cold sandwich and... was told I could not have, order or purchase them because I was ordered a cold sandwich???? I said so you are telling me Icannot request to have them added to my sandwich-no! I cannot pay for them in addition to my sandwich-no! I cannot pay for themseparately-no! I felt like I was in bad kids riddle movie. We legitimately spent 5 mins on why I couldn?t purchase thembecause it contamination!!!???!!! I said so you don?t think that it does not make seance sense that I am telling you I amwilling to pay for them or you could place them in a small container on the side or just grill them and drop them on thesandwich?!? I asked her to think about hers she is saying. Her only response ?is no me, is de company policy? ?is becausecontamination? I said please think about what you are saying. I am willing to pay for my sandwich they way I want it and haveordered it like this at other locations. It was horrible, and the workers i there on 08/3/2022 at 3:58p really need to betrained to listen to the request and work through the solution. She could have easily charged me the $1.25 or what we it wasand placed them in a container. PLEASE hire people that can think!!!! The exchange was unnecessary, prolonged and had othercustomers shaking their heads! She made herself look really unintelligent, irrational and overall unkind!! Read more
I gave Jersey Mike's one last try. The customer service was not good at all on that day...I asked the clerk for fresh lettuce... because it was down to the last little bit and it was the harder light colored pieces usually near the middle or the heart ofthe lettuce, which would have been okay if it wasn't a little brown and wilted. He just stood there looking at me, so I askedagain for fresh lettuce. To my dismay, he left the counter and returned with a tray of fresh lettuce, however he placed the samewilted brown lettuce on top of the fresh lettuce and proceeded to put the same lettuce on my sandwich. Not a good move. Iunfortunately did not walk out but after a long dispute paid and left the store only to toss the entire sandwich in thetrash...yes, I'm just very picky about my food prep and handling...guess I won't go to Jersey Mike's ever again.... Read more
Worse Jersey Mike's I've ever been too. Rotten/Old lettecue, there extremely slow...line was at the door. I requested for new... lettecue the Spanish young lady stated that's how it come....me know cause I frequent Jersey Mike's all around. She neverchanged it...so I didn't purchase my sandwich. Read more
My wife a I went to Jersey Mike?s in Laurel Baltimore Avenue and the service sucks. There is no way that can serve you with any... type is speed because the store is set up wrong. There only 3 people in line when we arrived but by the time they even took myorder was 10 minutes later and it only got worse from there. None of the other stores operate in the manner that this storeoperates. My entire wait was 35 minutes. It was confusing as to how the line flows and weather or not you pay after or beforeyou pay after you order. This needs to be corrected immediately! I?m done! Read more
Bad experience here. The staff was EXTREMELY slow and seem like they have no idea what's going on. My order was wrong. What you... see in the picture is apparently what they consider "extra meat" which I paid almost $2 extra for. Had toppings I didn't want,and was missing others I did order, even though it was all printed on the order ticket. Read more
I went mid afternoon and had to wait to be helped when there was no one in the store but me. After that. I had to remind the... staff twice what came on my order which was already apart of the sandwich. Not additional topping. Then compared to the otherjersey mikes in the area the portions for lettuce were definitely on the smaller end of things. Almost like there wasn?t anylettuce. There?s seems to be a lack of attention in that store. And I actually like jersey mikes. But I won?t be going back.And do not recommend going. Either go to another jersey mikes. Or settle for subway Read more