Reviews for Royal Farms in Laurel, MD
Merely because the air pump machine doesn?t work and actually took air out of my tire when it has half its required amount.... Thanks for making my drive to the next one more dangerous. Read more
The store manager Amy, is the most disrespect and rude person in the world. I tried to show her the half cooked chicken and she... looked at me, insulted me and walked away. I was shocked and just stood there wandering what I did wrong to deserve this kind ofdisrespect. She needs to be trained. She knows nothing about management and shouldn?t be a store manager. Read more
I make it a habit to go to this particular location if I'm craving Royal farms chicken. There aren't many around this part of... the state it seems like everytime they try to expand closer to DC those stores are always run horribly and they eventuallyclose. Not this one, this store is clean the employees are nice and the chicken is cooked properly. Read more
Hello Royal Farms, I did not enjoy my experience at this location on January 7, 2021. I bought gas from your location and it... did not go very well. The fuel purchasing part was not the issue. The ultimate issue was the service I received in yourconvenience store. 1. When I purchased a bottle of orange juice. The first automated point of sale terminal malfunctioned. Youall charged me for the orange juice and it did not show the transaction as complete or approved. I ended up having to go toanother terminal to pay again. MY CREDIT CARD WAS CHARGED TWICE when I purchased ONE ITEM. My bank credited me back the cost ofthe duplicate purchase. The clerk who served me told me "the other charge would be canceled". 2. When I purchased a chickentender, it came out unfit to eat. It was not fresh and had been sitting out too long. The chicken tender was dry, overcooked,and stale. 3. Some of your staff working in the food prep area did NOT think they needed to cover their noses while preppingfood. The level of service I received was absolutely appalling. Your chicken tender also gave me the runs by the way. I don'tknow what standards you have, but I've seen better at other locations. This was very disappointing. Read more
I'm surprised to see the bad reviews honestly. I've been here maybe 4 or 5 times but had great experiences for all of them. The... fried chicken (bone in, not tenders) is what I come for and it's always so damn good. I don't care for their fries though,unless they just came out. But my son loves their Mac and cheese so I usually just get that Read more
This is a new location so it is very clean, fully stocked, and the food is fresh. They also have a great rewards program that... allows you to save up to 20 cent off of the regular gas prices. The staff were friendly and polite. I look forward to shoppinghere and getting gas from here more often! Read more
This place is beautiful and new. It just opened two days ago. Fried Chicken is delicious, gas prices are very reasonable, and... the service is excellent. Lots of space to park. Royal Farms is a great convenience store chain and gas station, and I'm reallyglad there is one in Laurel Maryland now. Read more
So I'm giving three stars. The Place was clean and the employees were friendly. the food was prepared quickly HoweverThe... pictures of the food portions are grossly exaggerated compared to what they actually look like. Especially considering the costi washappy to pay for what I was looking at on the screenBut once I got my food i felt ripped off Read more