Reviews for Ben & Florentine in Laval, QC

Firstly , we showed up 15 late on our booking and the Hostess was extremely accomodating in finding us a spot. Great first... impression. Great layout / Seating. Looked very clean. Kudos **Service on the other hand was atrocious. *** Wrong platesdelivered, replaced by the right plate 15mins later w/ uncooked pancake. We returned that and received a 3rd plate with nofruits, and bread was forgotten on one of our orders. No water served until we asked. Smoked Salmon bagel looked put togetherby a 3 year old. We are never going back. Read more

Called at 2:10 to make sure they were opened. They said yes until 3. Said perfect I?m on my way. I leave my house and get there... for 2:28 and they told me they already closed the plaques and the kitchen is closed. Big waste of my time. Will never go back Read more

Finally free !! March 14 ???? We tried this place for the first time and the food was delicious! We both got BREAKFAST MELT... with potatoes Mmmm the potatoes were so good !! I got a hot chocolate on the side ???? My man got a coffee ?? The location iscute. The area is quite. Somewhere in Vimont. Must try it. The service was amazing. Thanks Sandra ! ? tested & reviewed Read more

Food is decent, service is all over the place. I received the wrong plate. Server told me to try it anyways and if I dont like... it she will change it. I had to ask for ketchup 3 different time. Read more

I like Ben he good guy. I'm not sure I if I order correctly but what was brought to me was amazing. Unfortunately when I go to... take big photographs of my food camera fell in food. That my fault and my wife laugh at me. Licking the food off my phone was OKbecause the food was awesome Read more

Food is decent. Can't really complain. Service is slow and a bit all over the place. Took a while to have our order taken. I... was never offered water and had to ask for it myself. Didn't take tables orders in order of who came first (people that came inafter us got served a fair bit before us) I don't really blame the waitress as it seems they may be a bit short staffed. She wasatleast on point with the coffee refills to tide us over. Read more

The food was okay but extremely overpriced.

Went at noon on a sunday. Waited a few minutes to sit and not a long wait like the other people are saying in the reviews. There... are lots of great dishes!! Lots of choices. The avocado dish is freakin delicious. Amazing breakfast place. Until now, best inthe east of laval! Went a second time and I went from 5 stars to 2 stars. Brought new people with me to try this restaurantthat I thought was great, but it turned out to be the opposite. Ordered the same dish and it wasn't the same quality as thefirst time. Either they changed chefs or they don't keep the consistency and for this reason, they lost a client. Read more