Reviews for Subway in Lebanon, OR
There was a lady today - number 11 that totally changed the way I feel about this subway - amazing!!! She made me a couple... phenomenal sandwiches one double meat ham and cheese and one double meat turkey and cheese!!! That lady is a real pro. Read more
This place has the worst customer service ever. I have gone here multiple times and have gotten my food via the drive thru and... never had any major issues. Today the kid working the drive thru said they have a ?company policy? and I could not order 5 subseven tho literally 4 of them were the exact same. He insisted we go inside because he didn?t want to make 5 subs. Then when Iasked why he said it wasn?t his problem for me to pull around and go inside because he isn?t making them and it was ?not mymonkey, not my circus?? This was absolutely ridiculous and I will NEVER spend another penny at this subway. Read more
I literally can?t remember the last time Ive had anything but a tolerable experience making a fast food or casual dining... purchase. I stopped in on Thurs. 6/30/22 around 3:15 and the 3 employees were pleasant to the customers AND to each other. Theywere patient, quick getting the orders made and apologized for menu fixings that weren?t available. I don?t usually post ratingsbut my lunch stop was so unusual I needed to say thanks to the young lady and 2 fells at the counter today for an out of theordinary experience. I hope their contribution to this Subway location is appreciated. Read more
This is the worst sandwich I have ever received. The look alone made it inedible. This is supposed to be a spicy Italian add... capricola w/ shredded cheddar lettuce, tomato, olives , onion, mayo&mustard and salt pepper. I received 3 olives and roughy 4strands of lettuce. Very dissatisfied and won?t be going back to subway. My dog wouldn?t even eat this, sad. Read more
My family and I absolutely LOVE this subway, we always have an amazing experience here with all the workers. You guys are the... best I will drive clear across town just to order from this one. We have never had a bad experience here. Read more
I go to this Subway all the time and typically have good service and food. Unfortunately today I went over around 11:15am to get... a 6 inch sandwich and did not come away with what I ordered. The gentleman who was working the drive thru was difficult tounderstand volume wise and I had to ask him to repeat things a few times. Every time I did, he seemed completely put out. When Igot to the window he took my card and once inside the window said my total was almost $10. Before I could say anything, he wasgone. When he came back he gave me my card (no receipt) and a footling. I stopped and asked if the sandwich was a certain kind.Once again he seemed put out and told me it was. I informed him I had only ordered a 6", he was just silent and didn't sayanything. Because I already paid I just said "it's okay, I guess I paid so I'll take the sandwich." He closed the window and Ileft. When getting home, my sandwich looked like someone just threw ingredients on. The right side is almost entirely veggieswith no chicken and it just wasn't right. I will come back, but I might no longer use the drive thru as I don't know what thisgentleman was doing since there was only one other car there behind me. Read more
4x my order was made wrong in a row. I told the manager that assured me "Our customer service is great. Our sales are great. I... don't know what you want me to do." Exact quote. Refunding and apologizing would be a good start, then retraining employees cancome second... my order was written on paper and easy to follow. This Subway just doesn't care about quality it seems. Read more
First time going in, and it was packed. Was picking up a online order. And they didn't have it ready. Didn't answer the phone... for orders. A little snarky at first, but could have nicely directed where online order pick ups are. Like I said my first timein, and it could have been better. Read more