Reviews for Dairy Queen Grill & Chill in Leetonia, OH
We used to stop here every Monday and Thursday after karate. No more. The portions are now about half the previous amt, and... runny. We registered our concerns, and received a very rude response. I don't appreciate being talked down to, and said so. Themanager was phoned, and we were told that they could have the police escort us out. REALLY? FOR ICE CREAM? Read more
Employees were rude and insulting towards a friend of mine who was there with me and the small servings were exactly that!... Hardly worth the time not nearly worth the $ Read more
I got a banana split and it was customized perfectly to my request. Super delicious food and amazing friendly folks to order... from. Read more
Love this place and the manager is awesome. This is the only dairy queen were frequently use. Would definitely recommend... everyone stop here. Read more
In and out really fast. Its a typical DQ. Staff were friendly, service was quick, great place to stop after a softball game!!
We have been coming here for years, however we are done. The service over the past few months is hit or miss. Tonight we stopped... in and the girl that was getting the ice cream was not pleasant. She wasn?t putting the effort in to make things the way theyshould be. She acted bothered about having to make anything. My daughter got a dish and it was less than half the size that itusually is. I got a blizzard and the one side was just vanilla. The other side had a little bit of the mix but when I stirred it, all the butterfinger was in the bottom of the cup. She didn?t make an effort to mix it at all. The person of front of us got 3milkshakes and they were watery looking. We recently stopped at the Columbiana location for a fundraiser and theirservice/products was excellent. It a farther drive but one we will be making for future DQ visits.???? Read more
My sister & I Love this place!! The people who own it now are great & the worker's are beyond fabulous... They are kind fun... they actually make You feel like they are so happy to see You. Not many worker's make you feel like that!! This place is thebest!! Read more
Disappointed in size of ice cream servings before they were even placed on the counter, I asked for my money back. Alex said no... refunds. I asked to speak to the manager. She said she is one. I asked to speak to her boss. She left my sight, supposedlycalled Bill, who supposedly said no refunds. I said I had wanted to speak to him myself. She called again in my sight but outof earshot, and again did not let me speak to him. Returning to the counter, she said he had left it up to her. I said"Please, refund my money". She again said, he had left it up to her, but added, whether she had the police escort me out! Ihad not so much as raised my voice, no curse words, no threats, just asked for my money back. Upon being threatened by Alex, Iasked for fresh servings as those had been sitting out. She made some other comment about not losing her job over this. I tookthe fresh ice creams, said you apparently aren't worried about losing a customer, and left. Over the years, our family has cometo celebrate birthdays with DQ ice cream cakes. This has always been our go-to store, but never again. Read more