Reviews for McDonald's in Lemont, IL
Very very busy, Long wait to order, Long wait for food. But staff was friendly and competent and the restaurant was clean. Only... downside was App wasn't working properly. So I couldn't get the deal I wanted. But overall, A solid 4 stars! Read more
This McDonalds gets worse and worse and worse. EVERY, EVERY, EVERY AND DID I SAY EVERY!!! Order requires you to pull around to... the side and wait. Even when we order one ice cream cone. This place has bad servuce and they get slower and worse.WorstMcDonalds i have been to....they make you pull around to the other side,not their service window, to get your food. Even if youonly order one item. You can see them staning and just laughing and joking around, BUT not working to get iur food. Laziestcrews ever seen!!! Also, literally 60% of orsers are wrong. Only customer oriented employee is the older woman in the mornings.I blame all this on mangement. Go downtown Chicago and you get hot food right at the window in seconds. Get rid of the managershere!!° Read more
Horrible lately? they prepared my food then had to pull over to the side during breakfast to wait for coffee, by the time I got... home my food was cold.. they also did not take my order correctly.. they used to be good now they aren?t! Read more
I thought I ordered the breakfast Deluxe but I only got 3 pancakes and 1 sausage. I took the food to the counter and asked why... I got something different than what I ordered. Apparently it was my mistake but they fixed it after I asked and offered to paythe difference however I was told not to worry, perfect customer service Read more
This place has a great the play place area. It?s always clean and our kid loves it! However last Sunday morning we waited 15... minutes for 1 happy meal and 2 sandwiches. Everyone seemed to have the same issues waiting a long time for food. We joked thatwe should go thru drive they next time and bring it inside the play place area as that would have even faster. Read more
The line in the drive through was long when I went here around 10 a.m. I had no choice but to go in here because I wanted... something quick and, at the same time, I was craving their food. The food is definitely not quick because I had to wait a longtime in the drive through. The good thing is that I did not wait any longer after I ordered and paid for the food. The staff inthe drive through are also pretty nice and friendly. My order was basically just a chicken sandwich, fries, and a drink. Thefood was given to me accurately, and it was also fresh and hot. I definitely do not have any problems with my food, and in fact,I love it so much. It was literally a craving satisfied for me. The chicken sandwich is tender, crispy, and somehow juicy, whichis why I love it. I have been eating it ever since, and never have I ever gotten tired of eating it. The fries have a generousportion. They are hot and crispy and taste perfect with enough salt. I also like the fact that the drink is so cold but stillflavorful, just the way I want it. Read more
The order was ready in no time. Food was hot, fresh and tasty. Employees are friendly and careful. Saw them sanitizing surfaces... after every customer. Read more
Door was locked a party was going on in the kid's room. I had to use drive through. Line 2 menu was not working