Reviews for Papa Johns Pizza in Lenox, MA
There's been a change in the way the product is created. The dough which I had always found flavorful and tender now is very... firm with much too much semolina and not very good for dipping. The toppings were light and poorly positioned. Had this been myfirst experience with Papa John's I would say don't go. But I am hoping that it's just this particular location and not thefranchise or chain in general that's changed its product so drastically at least in my opinion. Read more
First time having their pizza. It was excellent . Crust was cooked perfect,stuffed pepperoni crust. Garlic sauce. Will be... back again. Read more
Worst experience ever. After placing my order and waiting 2 hrs , I called to be informed my order was canceled . The guy... laughed about it . Come to fi d out it was the owners son and he can do whatever he wants . I picked them because its a firmilarto home .. called the next day and was told it was an ongoing problem and they were dealing with it . Hmm because he's theowners son I am s,o,o,l . I will never come back.. and I hope you think twice about ordering . They just don't care about theircustomers Read more
Looking for something different so tried Papa Johns for a change. Easy online order process through the app and no contact... delivery. The order was placed and was done correctly in a timely manner. We ordered a stuffed crust pepperoni (they have afluffier crust with theirs ) , cheese bread, and the big chocolate chip cookie for dessert. It all arrived hot and fresh and wasdelicious. My only issue was they put a bit of an excessive amount of tomato sauce on the pizza for my liking but it was stillreally good and cheesy. The delivery guy was very friendly and followed directions and did a great no contact delivery. Read more
Currently waiting on an order and the cashier is literally YELLING at me because I?m asking why I?m being charged $2 more than... the menu price. She never is able to provide a suitable answer. There is no one to call and inquire about the discrepancy. Verypoor customer service and they are stealing from the customer. Read more
The staff has excellent customer service skills. The food was amazing!! I had a chicken and bacon pizza with ranch on the side.... I had jalapeño poppers and garlic knots as sides. All GREAT!!!! Will definitely swing through every time I'm close. ThankFellas. Read more
I used to like Papa John?s pizza. Lately, however things just aren?t right. The past few times I?ve ordered, this is the kind of... pizza that shows up to my home. You want toppings? We?ll just put them wherever! Then we?ll just crush the other box so thatcheese gets stuck to the top. Please don?t forget to tip your delivery person! Read more
Love their pizza. Would make babies with their sauce if I could it's so perfect. If you're in the mood to eat some pie this is a... great Plan B ???? Read more