Reviews for Arby's in Lewes, DE
Dippy kids working repeated order back incorrectly, I corrected him and still got the wrong type of fries with way too much salt... on them. The sandwiches were good. Update: I get the robot reply to reach out to customer service. From what I have read itdoesabsolutely no good and this particular restaurant is horrible based on 99% of the reviews. We love Arby's but just not this one!Very disappointing that they don't do anything about the horrible service! Read more
This place is a joke. Ordered at the counter and inserted my card, 2 minutes later it timed out, system froze. Tried again (even... used a different type of card) and they put my order in a bag right in front of me, system timed out and froze on the girlagain. Manager was standing right there and said the system is down they have to do cash only. I told him I don't carry cash,only cards. I asked about my sandwich which was sitting in a bag right in front of me and he said "if I can't pay for it then Ican't have it" (which makes sense) but I told him I can more than pay for it, he just can't accept it. He told me to go to thebank or he was going to put it back. So 10 minutes of my time wasted, made to feel like I couldn't pay for my sandwich, and leftempty handed. Read more
On 09102022@ 1700 hrs - CLOSED today for INDOOR dining. Staffing issues!? So customers with vehicles that can't drive up...RV,... box truck etc...have to find somewhere else to go???? Read more
Check your meal before you leave the drive-thru? I learned the hard way! Their lobby is closed and door is locked, even showing... them a receipt didn?t make them open the door to see what was wrong! Had to go back through the line which took 10 minutes toget what they forgot the 1st time! I got a refund cause I wasn?t eating cold food and I didn?t trust them to remake it. Read more
Just purchased a meal from there. Got home. Opened up sandwich & there is no chicken on the sandwhich. How can this even happen
Really poor service. Gave us the wrong food and said they gave it to us so we didn't have to wait. We received it and it was... made in correctly. There was at least four people standing around looking the order screen. They need to figure out how to runthis place or else who knows how long it will be in business. Read more
Ppl making $8/hr really don't care about service at all. There was a car parked in the middle of the entrance. The driver got... out of the car and went inside the store to chat with the other employees. We waited for a long time to make it to the windowbecause the car in front of us kept ordering food. At the WINDOW! All the time we were there, the driver of the car parkedoutside was still inside having a great conversation with 3 other employees. The cars behind us decided no to wait and got outof the line. We did the same. We never got our order. Read more
The staff seems very new and very young, they're quite friendly but on the slow side. Food quality was good though, typical... Arby's. Read more