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Reviews for Dunkin' in Lewiston, ME

patrik fox 1 year ago
1

Waited over 20 minutes for food, went to ask for a refund and staff was being rude about giving it back. Go to any other... location, trust me. Read more

Tanya Mcgillis 1 year ago
3

I ordered ahead I got there the lady took my name then I saw her go make a ice coffee I did not order that then I saw a person... filling the donuts he noticed me just waiting asked what I ordered he then gave it to me it was sitting right there by the door!! Not impressed I ordered and payed ahead and had to wait when it was sitting right there! The drive through lady obviouslyneeds more training! Read more

Sarah Assefa 1 year ago
3

Long line, coffee was wrong, like completely wrong, wrong size, wrong coffee, wrong flavors, forgot donuts all together, then... gave me bag of wrong donuts. A hundred people "working" inside, yet very slow service. Probably just a bad day there. Read more

T McD 1 year ago
4

This particular Dunkin Donuts is not as good as it once was. But it still has the same bakery products. However, the last three... times I have stopped here, the coffee has been old and burnt tasting. I will start going the long way to go to the one on theother side of town. Read more

Veronica Sterling 1 year ago
5

This Dunkin in Lewiston was amazing. My order was wrong, they remade it, but I thought it was still looked wrong. The employee... had someone else step in, and it was me who was wrong. I apologized profusely, and, even though they were incredibly busy, hehandled it gracefully and professionally. Lately, my orders have been wrong at a lot of Dunkins, and the employees have beenless than courteous. I think this is why I just defaulted to "it's wrong". But the Dunkin on Sabattus St is not like mostDunkins I have been to recently. Kudos guys and thank you. Read more

Twyla Murphy 1 year ago
1

Just waited AT THE WINDOW for 10 minutes for my food to be messed up. I ordered 2 veggie cream cheese plain bagels, almost none... on the bagels. My wrap is burnt and my two drinks that came back that were supposed to be coconut, even states coconut on thecup, didn't have any. Why did I wait 10 minutes if my stuff was not going to be made properly? Read more

Jenna Doucette 1 year ago
1

My boyfriend I went through the drive through and placed two separate orders. We we?re going to pay separately because I had a... free drink reward. When we got to the window and said we had two orders my boyfriend gave his car for his order and payed. Theworker then charged him for both orders then didn?t want to give us a refund. After arguing they got the manager to refund myboyfriend then I payed with my drink reward. Also when we drove away and looked at our food it was made wrong. Read more

Darcey Robertson 2 years ago
2

Seems the service depends on the mood that day. This one is really close to my house, so I love to go for convenience, but it?s... just not worth it. The associates at all other locations are much nicer. Once in a while we get sandwiches that aren?t made withmuch care ~ not a huge deal, really. This one takes the cake, though. Half an egg on each? Oh look, my husband just informed mehis he took to work has half an egg and half a sausage, well, maybe 2/3 of the sausage. Is this how they?re being madenow? I?ve started going again, and today the sandwiches were amazing! I guess it just depends?. That?s frustrating, though. Read more