Reviews for Starbucks in Lewisville, TX
Went through the drive-thru, forgot to order at the speaker, but the staff at the window understood and got my order made... quickly! Awesome! Read more
The staffs are very busy. 5 staffs all focus on what they doing they don?t see customer at the counter. One lady looked at me... twice and just ignore my present. Than I call out hello three time the lady look at me look irritated and say someone will bewith you. No one came so I grab another staff and ask for my drink. As I understand everyone is busy I am pretty sure Starbuckshad a standard for customer service. Read more
Terrible location, rude staff. Asked for a hot drink, came with ice, and the girl rolled her eyes at me when I asked her to... correct it. Was correct on my receipt, so I know she heard me! Came wrong the second time too but was in too much of a hurry toask her to correct it again. Won?t be back to this location. Read more
Super frustrating every time I come here. If it's drive through or going in to order, both experiences are terrible. They don't... get your order right through the drive through and when you ask at the window about it they brush you off impatiently so thenext time I came here I went inside. I waited 20 minutes from time my order was place before I walked up to the counter andasked where my drink was. Only to find out they forgot to make it and then made it incorrectly. Extremely frustrating and can'twait for the Starbucks in target to open again so I never have to use this one again. Read more
Best Caramel Machiato in longest time!
Nice clean Starbucks with plenty of comfortable seating. It seems bigger than most. Lots of areas to work on a laptop or just to... have a quiet comfortable place to read or just sit. Cashier was helpful when ordering and my drink came out quickly even thoughthey were pretty busy. Read more
Good drinks, good ambience, but horrible wait time. There's barely anyone here and they take forever to make a drink. Pro tip:... don't do a mobile order because they never check them. Read more
Customer service at 121 is substandard to start off the order was incorrect but ok with star ucks they'll always replace the... order if it's wrong. After waiting for maybe 20 minutes and noticing others who came after us got their names and orders called,so my wife ask was the grande order ours she then stated it was suppose to be large. The starbucks worker then said she wouldtake tge drink and make a new one then charge for tge larger size. Well I used rewards to how can you refund this. After weinformed her she then started walking around talking in tge air while making the drink. This is just unacceptable all around butI will also be contacting corporate in this matter. Read more