Reviews for Fazoli's in Lexington, KY
I have found this Fazoli?s to be clean, well staffed and pleasant. The employees are kind and helpful. They remember recurring... patrons. Food is always good, in-house or carry out. Read more
Amanda, Autumn and Nate did a great job. Food was served very fast, tables were kept clean and plenty of bread sticks were... offered. We will definitely stop at this location again. Read more
Staff were friendly and our food was good. Dining room needed some attention but the employees can?t help they are understaffed... and busy. Read more
Amanda, Autumn, and Andrew took care of us! Food was great as always, workers were amazing. Definitely our go to spot for lunch.... Clean, fast, and friendly! Read more
Carol was the lady who took my order at the counter. Not only did she help me with the questions I had but proceeded to pay for... my food for me after I was experiencing card trouble. Sweetest lady I have met and I am very grateful for her. Read more
Carol waited on us and she was fantastic! She took our order, brought our food out in a timely manner and checked on us a time... or two to make sure we didn't need anything. Great customer service! She needs a raise. Read more
Absolutely terrible employees. Called regarding an issue with food quality through a delivery since doordash told me to go... through them and the girl who answered the phone immediately had an attitude and continued to speak over me nonstop and not letme explain the issue. Then proceeded to try to tell me what I should?ve done, which if she listened to me in the first place,she would?ve known that I did that in the first place. Then she hung up so I called to speak to the manager about the disgustingemployee and he didn?t seem to have a problem with his employees treating customers poorly. I?ve been using the store for yearsand not anymore, come here if you want to be treated like trash, with poor quality food and long wait times :) Read more
Amber was great! I came inside to order and her customer service was fantastic. She suggested the Lunch Special and was super... duper nice. I think she deserves a raise or a promotion because she restored my faith in the Tates Creek location after a badexperience. Thank you Amber. Good job! Read more