Reviews for Jet's Pizza in Lexington, KY
Deep dish was amazing as well as the cheese sticks. Great place to eat!
I ordered a Large specialty pizza with extra cheese and extra pepperoni. When we checked the order once we got home it was a... supreme pizza. I am personally allergic to mushrooms. We called and spoke to the woman manager on duty, she explained she wasgoing to credit my number for 18.99. I had her reassure me it was taken care of and I could just call from my phone and theywill put that credit towards another pizza! We?ll all of that was a complete lie! She chose to ?void? our order vs leaving thecredit. So now we are out of $35 and still have no pizza to show for it! I?ve worked in food my whole life and not one time haveI ever argued with a guest and Blaintly told them they were lying even with receipt.??????????? As much as we love your pizza,we won?t be back sadly. Read more
Ordered a Large & small pizzas and a jets bread. I have gotten better quality food from a gas station little caesars? I then... make a formal complaint online in the last few days of August? here we are about half way through September and have heardNOTHING back from corporate or anyone regarding my order? terrible food service and customer service from the top of the companydown anymore it seems? Really wish they still had the 2 private owned locations they were 1000x better quality?. Read more
We've purchased their thick crust pizza and their traditional and the thick crust is by far our favorite! Very filling but it... has great tasting sauce and the service both times was great! We just moved here and received a free Pizza coupon so that was anextra added bonus! Definitely a great way to establish a brand an hour home! Read more
The pizza tastes good, but they don't put much cheese on there unless you order extra. Also, delivery takes at least 10 minutes... longer than they tell you it will if you order from their site. It's quicker through Doodash but you can't customize half andhalf if you don't order directly from their site. Read more
Ordered a large deep dish pizza. Pizza had almost no sauce and very little cheese. Called store to request refund, store mgr... would only offer a store credit. Called corporate office and got no help whatsoever. As a long time customer, I am sorry to saythat Jets has declined to the point where frozen pizza is better. Do not order from Jets. Read more
Pizza was really good. Some of the workers seemed professional and some were just walking around talking crazy and a couple were... just sitting behind the counter like on the floor. Just seemed a little sloppy and lazy but the food. Awesome. If ya haven't hada 4 corner. Get one Read more
I always have excellent customer service here. The employees are friendly and work quickly to provide a quality pizza.