Reviews for Papa Johns Pizza in Lexington, KY
I paid almost $30.00 for an extra large pizza. I requested extra sauce . I did not have extra sauce. They also gave me a thin... crust instead of the original crust like I requested. The chicken tasted almost expired and it also seemed like the dough wasexpired or extremely overcooked. Waste of $30. Hopefully I don't end up with food poisoning tomorrow Read more
Papa John?s on Richmond Road regularly does not get the order right. This time something simple as a 2 L that you paid for not... delivered. Management said that in order to get the proper order out it would take another 35 minutes or so and was veryuninterested in properly addressing to customer satisfaction and I about whether they wanted to help you or not. Beforeconclusion the individual or manager hung up the phone without so much is a goodbye. Will definitely take our businesselsewhere. There?s a small business owner I would fire any of my staff who treats their customers this way. Read more
It doesn't matter what night of the week I order, game day, Christmas Eve, whenever. Theyve always delivered our pies faster... than expected and accurate. Read more
They get your pizza wrong and then try to charge you to make it right.will not ve returning to this papa John's.
just ordered a peperoni pizza from this location and it was the best looking and tasting pizza from any papa johns i ever had in... lexington. whoever made that pizza is a great cook. Read more
So don't get me wrong I love Papa John's but I am beyond more than sure they gave me a pizza that was already done last night.... The crust was beyond over cooked. It was not soft and fluffy. It was crunchy as if it was placed in the oven 2 or 3 times. Italso had a slight burnt taste. Not to mention I placed my order than went ahead to pick it up since I was already out which Igot there exactly 7 minutes after placing the order and it was already done ???? I'm sorry but I've had Papa John's plenty oftimes and I know somethibg about this whole situation isn't right. I'm very disappointed with whoever was there last night. Fromwhat I seen it was 2 people. I heavy set white guy and a black guy. Read more
Our pizza had a huge bubble in the crust and was missing a topping. Garlic knots had the wrong sauce. Called them and manager... said they would replace it and get it right out to us. Hour and half later and no signs of the replacement. This is just poor.Poor customer service, poor management, poor attitude towards the product ? just a sad state of affairs. Read more
The worst pizza I?ve ever had from papa John?s burned the entire pizza. Crust completely inedible can?t believe the cook would... let this leave the store. Read more