Reviews for Subway in Lexington, KY
3 workers only 1 person making sandwiches. Spent 20-25 mins waiting?.. Only one person in front of me and they just got two... sandwiches. Could?ve at least given the guy some help Read more
Ordered 2 footlongs, chips, and a vitamin water directly from the store website. Subway notified me DoorDash would handle the... delivery. When my order arrived, they only had 2 sandwiches and said the store never told them I also got chips and a drink. Icalled Subway and spoke to a female manager who told me this location has been having issues with drivers stealing items duringdelivery and said she did a count and confirmed the driver took my items. I was told I needed to call DoorDash to get a refundwhich was a 30min call with 3 transfers before they said the refund has to come from Subway because I ordered through them.Called the store back and requested to speak with the female manager but the gentleman ignored my request asking what theproblem was. I explained the situation and was told I could just come in and pick the items up. I said that is not possiblebecause I am working and paid for delivery and just wanted a refund. He told me I could come in the following morning and talkto the manager about a refund. I said no I have to work and they can just reverse it on the card I used. He paused and askedwhat time I could come in. I told him to keep the money and that I will not do business at this location again. All of thishassle for a few dollars isnt worth it for me, but if your business has issues with Dashers stealing items then maybe dont usethat service for your business because it is costing you money. It sucks because I order out almost every day and enjoy Subway,but now I will need to go to a different location if I want my sandwich fix. It is hard finding places with good reliablecustomer service and , aside from the female manager at Subway, this experience has been a dumpster fire. Read more
Ordered online for pickup. They were out of rotisserie chicken(the only good meat at subway) like they usailly are and then my... order was made incorrectly after over the 0 minutes of waiting. Thanks for killing Subway for me I guess Read more
worst subway ever that i have seen. I ordered 2 footlong subway , 2 cookie , 1 sun chips and 1 vitamin water . I delivered it to... my apartment. when doordash driver came it's only 2 footlong subway other order are missing. when I called this subway someonepick up and put the call aside . no solution for this . worst subway ever. Read more
I want to Thank this subway, we came in with a very large group of people and there was only 2 of you guys it was great FAST... FRESH Thank you for not turning us away even though we were like locusts on your shop. WTG SUBWAY you made our trip a biteasier with a yummy lunch!!! Read more
This location is not good. Walked up to the door with both workers outside smoking. One came in and I had to ask her to wash her... hands, all she did was squirt a pump of hand sanitizer on. The meat and toppings look old. The bread was stale. I couldn?t evenfinish my sandwich because I was disgusted with how everything looked. Read more
Two folks in front of us, worker was filling an online order. One worker just at the register, he was new & not helping fill the... orders. Luckily, the line moved quickly. Seating area clean & stocked well. Would visit again. Read more
My husband is currently there, he ordered at 1:50, it is 2:50 and his sandwiches still are unmade and no one is making any food... or helping him. The workers keep making excuses about some guy who came in and ordered 8 sandwiches before him. I tried tocall and find out when the manager was working next and no one would answer the phone. Go to a different subway there are tons. Here?s a pic of nobody working Read more