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Reviews for Gionino's Pizzeria, llc in Lexington, OH

Vonda Meade 1 year ago
2

I placed a delivery order and asked them to please cut my pizza in squares and they said they would so I waited until my food... was delivered to my house and went to eat some pizza and found out that they didn't cut it right called the place back to talkwith a manager and they wouldn't answer the phone so I kept calling so then they started answering the phone and Hanging up without saying anything at all I work to hard for my money to just keep letting it go so I called one of the other stores becauseall of them are owned by the same person to try and get this resolved like I told the man I was on the phone with if you'recompany doesn't want to do what the Customer ask you to do then instead of saying yes we will do that to saying no we will notdo what you are asking us to do before you place an order with your company and I would have order from somewhere else that iswilling to Accommodate their customers not after you place an order and pay for it and receive your order to find out that it'snot how you asked for it when you go to eat it period and the sad part is there food is really good but this location justdoesn't care what you ask for they do it how they want to but not the ones paying for it crazy and I will never order from thislocation again because this is not the first time that they have done this reoccurring problem with this location Read more

Sandy Kay Wagner 1 year ago
1

Not sure what happened to Giononos. The worst pizza EVER. first one was dry, burnt, old, etc. Had a second one brought, BIG... MISTAKE! IT WASN'T COOKED. DOUGH WAS UNCOOKED. TRASH! IF MY CARD IS NOT CREDITED BY END OF THIS DAY FOR THIS GARBAGE PIZZA, IWILL STOP & REPORT A FRAUD CHARGE! COULDN'T EAT EITHER ONE. WISHED I'D SPENT THE EXTRA 5.00 & ORDERED FROM PIZZA HUT. I'mextremely sicK! ANOTHER ONE IN THE TRASH! THAN I NOTICED DOUGH WAS NOT COOKED! YOU HAVE TILL 4:00 TODAY TO CREDIT MY BANK CARDFOR THE FULL AMOUNT! Read more

Emily Martinez 1 year ago
1

My hot food was cold and took over an hour to be delivered and I only ordered a salad and a hot sandwich. There was no sauce or... condiments on my hot sandwich. It was dry and was suppose to have mayo and Italian dressing. Will most likely not go back. Read more

Crystal Wynn 1 year ago
1

I order a garden pizza add pepperoni. Picked got it home and it?s totally soggy. Called and they said yea that?s a wet pizza... with all those toppings. Um yuck? I?ve ordered it before no problem. Now gotta wait 20 more minutes for me to go pickup anotherpizza. Didn?t even offer to deliver it. Read more

Jacob Wood 1 year ago
5

I drove 35 minutes for my pizza and wings. I enjoyed every crumb. That is the best Gios in the Land hands down.

Jim Williams 1 year ago
5

Whatever you guys are doing, keep doing it. Excellent pizza, friendly delivery. First time ordering from the Lexington shop and... will continue. Thank you again! Read more

Tammy Brooks 1 year ago
1

Was told delivery would be about 60 minutes. Waited an hour an a half. Had to call 3 times. Very poor customer service. Name... is definitely not fitting! Read more

Julie York 1 year ago
4

Love the food. The pizza is a family favorite. I love the chicken and jojo potatoes. They are so crispy and delicious. The... service was unusually slow. Normally they are right on the dot, but last night they were about 25 minutes past the pick-up time.The worker was rude when my husband first arrived to pick up. I went in about 20 minutes later and spoke to nice young man.When he came out with our food, he brought us a coupon for a free medium pizza. That was very kind of him. I will continue tovisit. I was very appreciative of his acknowledgement of our frustration. Still love Gionino's!???? Read more