Reviews for Valentino's in Lincoln, NE

Probably won't ever eat here and I've only had it once which was today. Horrible. It gave me horrible diarrhea and it made my bf... puke it up right after he ate. Read more

For take out, they were VERY accommodating! Hadn't had their pizza in years and they went the extra mile for me on the packaging... for travel. Thank you Valentino's!!!!!!!!! Read more

Jordan went above and beyond for my order despite the fact that I placed the order quite late. Despite not having everything I... wanted he made sure that he did his best to not only go through the steps of refunding, but also called and asked if I wantedother items instead. Great experience and great employee. Read more

I haven't ordered Valentino's pizza for years because I thought it was too pricey. My buddy mentioned a deal from Mon- Wed so I... placed an order last night. I was very very pleased!! I placed order easily online, and it was ready within 30 min which wasawesome because it was late. I did a jumbo for my kids and a mini for myself. Apparently the mini is so small it's basically akid's meal, but I was fortunate they're my mini a small instead. That was great! I was really happy with my topping optionsbecause I could add cream cheese. Not every place has it so I get it when I can. The pizzas were both perfectly covered withcheese and toppings from edge to edge. Most pizza places easily fail to do this resulting in sole less than satisfying pieces.To make things better, leftover pizza always ducks because the crust is too hard. Pizza hut, Ramos, dominoes, and little Cesar'sare the worst. I was really happy to warm some pizza up this morning and it tastes just as good as it did last night. The crustisn't hard at all! Not even the edge pieces! I usually don't care for the crusts of pizza but Valentinos isn't tough in theslightest. Looking forward to ordering again, as well as making this our go to for pizza. Read more

My pick-up order was scheduled for 6:45pm but for some reason only half of my order was ready??? Finally everything ready 30... minutes later. No explanation why it wasn't ready on time, just left me standing there wondering??? When rest of order ready shehanded it to me at 7:15 and said "here's your order". Hot lasagna and cold pizza. Ugh!!! Read more

Still pretty good, but be sure whatever you order, ask for it "well done" for a better experience. The conveyor ovens they now... use are often inconsistent & set too fast, so getting it well done will ensure its fully cooked. Lunch express is still goodvalue, and being in a line or having to wait a bit is a good thing; this means you're much more likely to get a fresh pizza. Atits best it still tastes like you remember, but undercooked it tastes like a collection of ingredients rather than a pizza. Thenext decade will be telling, can they maintain quality? Or will it continue its slow, steady decline? Read more

If I could give a 0 star I would. Ordered 1 pizza...mind you 1 at 3:15pm on a Wednesday. The delivery app stated estimated time... to deliver was 180 minutes? We figured...wow. That couldn't possibly happen. Well it did. After waiting, decided to call thestore. First time, no one answered the phone. Called back. Girl said can you hold and promptly put me on hold without meanswering. Called back again. WOW. Someone answered and I asked to speak with the manager. He said...let me get her. Sat on holdforever. Called back. FINALLY. They answered and the manager "Melissa" got on the phone. Asked why and where our pizza was afteralmost 3 hours. She stated that it had not even been made yet. Seriously? Almost 3 hours later on a Wednesday mind you and ithadn't even been made. When the hubby said we just want to cancel because your pizza isn't that great anyway and there are otherplaces in town, instead of trying to make things right? She hung up on him. Evidently "Melissa" should not be a manager becauseshe has no idea what customer service is evidently. Didn't even try to make things right. Lost a long time customer for sure. Wewill never...ever..order from them again. Ended up just making a couple frozen burritos. Epic fail. Read more

Ordered online for pickup. Wife went to pick up and person didn't give her salad and dressing. It's not hard for the clerk to... check the receipt and give all items that were ordered. Trash lettuce used on pizza. Quality control has been truly lacking onrecent orders. Read more