Reviews for McDonald's in Lindale, TX
Ordered my food at 7:33pm got to the pick up and was asked nicely to park for my order.They came out with it,but missing part of... it.I told the worker and he took my food back inside,Sitting there for 20 m and a worker come out and asked me what I waswaiting for.I said my food.He goes back in and 5 walk in 5 min later and ask for the Mrg on duty. She was not friendly towardsme ,the employees were not in a good mood . I'm still standing there another 7min and get just one of my burgers,I asked for myother burger and fries I payed for.The one employee was very rude and told me he will get my food .My fries were burnt and hard.I let there with my food at 8:07 . They made me feel that I was in the wrong for asking for my full order I paid for.Mrg made noattempt to make it right or tall me sorry for the hard time getting my food. Read more
Man I didn't realize we had a ranch and sweet and sour sauce shortage ????. One packet of each for 20 nuggets. Gotta save that... money I guess. Settle down guys the hoarding of food has stopped. You don't have to panic anymore. ???????? believe it or notit's okay to give more than one packet. Shocking I know ???? Read more
Waited for over 30 minutes in the drive through, supposed to be fast food, not slow food. They forgot one of our orders and we... had to go back inside and get it and no one welcomed us or was at the register, seems like everyone was clueless. Anyways, dearfranchise owner, get it together. You definitely need it. Read more
DO NOT USE CURBSIDE HERE. When I told them I was there through the app, there was just three cars in drive thru. Even one of the... employees went to my car early and asked what my order was within the first minute i was there, we both laughed it off, no bigdeal. 15 minutes and 5 more cars in the drive thru later, (order at least when there were no more cars in the drive thru) I wasunder the impression either they had forgotten about my order, or someone was messing it up constantly. Finally, the sameemployee walks up to my car and asks, "Did you order curbside?" when she asked me the same question 15 minutes ago. She asked ifI waited here a long time, I responded with "15 minutes" and she responded with "okay". No, "sorry for the inconvenience," noexplanation to why my order took 10 minutes longer than it should have. When I got my food, the fries were dumped into the baglike it was five guys, and my coke had NO ICE. There should be no reason why an order should be this terrible of quality, andthe customer service was below average. I thought curbside was suppose to beat the traffic of drive thru not withstand it. Thishas been a terrible experience. Read more
The food was hot and fresh. That?s the only reason that I?m going it 2 stars. Customer service sucked from the boy giving me my... food to the manager. First they got my order wrong and didn?t want to give me my missing item, then when I asked for me Barbquesauce they told me that they would have to charge me. I ordered 3 #5 meals and 2 kids meals with 6 piece nuggets. They only gaveme 2 packs of barbecue sauce. So that?s 42 nuggets with 2 Barbeque sauces! Then threatened to charge me for more! I told themNO, you will give me what I?m supposed to get or give me my money back! Read more
Drive thru was busy with impatient customers. The staff was extremely pleasant and efficient. Handling things very well while... busy. Customers need to be a little more patient especially on a holiday weekend Read more
They advertised a spicy chicken nugget meal deal for $15 but when I ordered it they have me regular nuggets, when I took them... back they tried to say spice nuggets weren't included in the deal even though the spicy nuggets were the only nuggets advertisedon the picture... had to call manager. Who said she will have to contact corporate because computer won't let them do it... theyfinally made the spicy nuggets ,but didn't cook them all.the way, the fries were fresh...will never be back to this location.And yes I have a picture of the advertisement below Read more
I asked for pure honey to go with my 20 piece chicken nuggets. The honey packs are small and very little honey in them. I was... told I am only allowed to have 4 or I have to be charged extra. I have been eating at McDonald's for over 20 year and never hadtoo pay for condiments. I get my order and I was given honey mustard, so after all the arguing over pure honey packs they do notgive me any. I had to drive back to the store bc I was determined to get what I ordered and had to eat cold nuggets. Thanksalot. I will stick to chickylay where when I ask for honey I get honey without all the hassle. Read more