Reviews for Swiss Chalet in Lindsay, ON
Don't bother wasting your time with the app trying to pre place an order. They are just going to make you wait 15 minutes when... you arrive so they can make it. Save yourself the frustration of using the app and just order when you get there. Read more
The food is great but we kept getting buzzed by flies. You would think for a food establishment they would care to get rid of... these flies but this is the second time I've been here and we're having the same issue again. Read more
Me and my daughter came here for dinner and let?s say it was less then satisfying. The chicken was so pink RAW !!! As soon as we... got home we were fighting for the washroom. Would never go back to that location. Read more
Forgot part of our meal, by the time I got home out of town I wasn?t going to drive 20 minutes back for it. Pieces of chicken... were very small and grizzly. My boyfriend spit it back on the plate. Very disappointing. Usually really love it here but I guessit really went downhill. Read more
I ordered delivery yesterday and my fries and extra sauce were missing. We all make mistakes, I get it? my problem is when I... called in the lady was so rude. She put me on hold for 10 mins to confirm they didn?t pack my fries? she offer replace but thispoint my meal is cold I wanted to eat it together and the fries I was sharing with a kid?who wouldn?t eat my wrap? so now I havea hungry kid and a rude lady. She sent me out the fries and extra one but I can?t re heat fries I asked for a credit she offer$2?. It took 50 mins to bring me my fries?. Just seem extremely poor customer service. I learn my listen. PS the wraps r alsosnack size now, what happen?!? Read more
Good problem resolution. This location has been pretty consistent with the quality of the food, at least in our experience. Our... last visit was take out, ordered online. When we opened up the bags at home an item was missing, we ordered 2 soups and receivedonly one. No problem, I called the corporate line and was told they could only apply a credit to the account and it was onlygood for 90 days?.that isn?t good enough. I was instructed to call the restaurant directly for a refund to my card. So I did,once I got the manager on the phone, not only was he compassionate toward the situation he was extremely polite andprofessional. We discussed the issue, and he explained how he was going to work with with the staff on the importance of takinga little extra time to ensure an order is complete before going out. His explanation was thorough, and gave me a sense that heis a very well rounded manager. I received the refund as promised and overall the experience was great. Not every experiencewill be perfect, but good problem resolution is important. Read more
Our delivery order was abysmal tonight. We have ordered form this location 20+ times annually for over a decade. Things have... been getting so bad...never again. Fries missing (3rd time in a row) All food cold, tiny piece of "ribs" that looked and feltlike shoe leather. I threw it all out other than the "Piece" of cheesecake which was more like a bite. Read more
My wife ordered our meals on line and I picked it up, got home and my meal was missing the fries and her meal was missing her... coleslaw. Wasn?t going to drive back into town so she called the head office and all they offered was $5 credit, not enough forthe inconvenience in our opinion, head office went to transfer-her to the store manager and she got cut off so we ended up withnothing, no food, no credit. Not the first time something was missing, it will be a long time before we order from there again. Read more