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Reviews for Moe's Southwest Grill in Lithia Springs, GA

Tanyaneeka Barnett 1 year ago
1

Please believe the reviews!!! I just ordered from this facility and had it delivered. This is by far the worst location I?ve... ever ordered from!!! I literally ordered the bowl. And I ordered the grilled veggies. WTH is this!!! I never ordered an half ofan onion or bell pepper, and never got the salsa I wanted. I ordered green salsa and they sent red (which I paid for green). Sonow I literally have to pick through the bowl and take out the grilled veggies and cut them up. Then, where the heck is thechicken adobo that I ordered? This is definitely not a standard Moe?s. Count your days till you close!!! I will never order orpatronize this facility ever again!!! I will from now on drive my behind to the one on the East - West connector!!! And to thinkthis is not my first, second or third with this facility!!! Every time I?ve ordered or picked up food I?ve literally have to askthem to do extra only because they are not up to Moe?s standard. And then when you ask them to do just the standards it?s aproblem and they get an attitude (which at that point just cancel my entire order) But, because it?s so convenient (althoughall the disappointments, I rarely order or visit) I always try and support and wish and think things or new management will comein. Nope, never again (all this why l sit here and pick all the grilled veggies that literally looks like they were cut in halfand grilled and thrown in my home wrecker bowl). But they wrecked my home and night. I was so happy and glad when I found outthey were moving to my neighborhood. I absolutely hate Chipotle. But, just please either close it down or get the facility up tonormal standards as all the other facilities! Who the heck wants to pay $24.47 to have it delivered literally less than 5minutes away and the bowl itself is less than $12? Only to find it?s not edible? I literally just threw the entire bowl away. Icould have made my own salad and chopped the vegetables properly and then cooked and added the g Read more

KEEF CROSS 1 year ago
3

Good was good, but the drink machine was filthy, the touch screen was do dirty and sticky, I didn't even get my drink. And the... inside had drink splatters everywhere. All of the employees were teenagers, so I wasn't shocked that they were poor cleanersLOL. This is the first time I've ever been in a moe's where this was the case so maybe I just caught them on an off day. Butit's close to my house and I want to continue going there so hopefully this review will make them tighten up a bit. Read more

Denver Gordon 1 year ago
2

I don't like the atmosphere, the workers, and the ingredients / flavor, but I absolutely hate getting a burrito at this... restaurant because all of Moe's burritos Fall apart on your plate before or after the sixth bite. Might as well get a bowl in atortilla or 2. Also the salsa bar is confusing and the Coke machine may be on the fritz. But the customer service and peoplethat work there are wonderful and the restaurant is always clean. Read more

Sam Chupp 1 year ago
5

We had a great service experience here, the people here were friendly and chipper and in a good mood. The food was well done and... the ingredients to my burrito bowls were excellent. The service was good and fast and I enjoyed very much my meal later wouldrecommend Read more

Karonna Hosey 1 year ago
1

I had a steak bowl over brown rice. Not sure where it came from but I bit down on a small rock while eating my food! I think my... tooth cracked. I went up to the counter and the young man asked if I wanted a refund. I don't want a refund I want my jaw tostop hurting!! There wasn't even any attempt to check the rest of the batch. Last time ever going there!!! Read more

Mary Hathaway Busby 1 year ago
2

The food was okay, but despite having at least 5 staff members, the line moved so slow even though it was not very crowded. They... were out of many items or I got the bottom of the container which all looked a little nasty. The staff member checking us outdid not know how to use coupons and was ready to charge us full price until I, the customer, suggested she try something. Wouldnot return. Read more

Buddo Hood 2 years ago
4

First Timer, Pleasantly surprised. Food was fresh, service was quick and friendly. We had Takeout, but they did have a dinning... room that was clean and welcoming. The food was delish. We will definately add Moe's to our rotation when we are back in thearea!! ???????? Keep up the good job. We will definately recommend this place! Read more

Tamika Allen 2 years ago
1

This has got to be the worst Moe's location. They are not representative of the brand and this needs to be addressed. They were... out of both chicken and steak and what they did have, was certainly not done in the form seen at every single Moe's I havevisited. Their pico is a joke, was not comprised of all its ingredients and the tomato was sliced instead of being diced. Thisdid not end with the tomatoes, the fresh jalapeno was also sliced and not diced. I have the same thing every single time I visita Moe's and I have never seen their food presented this way. ( I tried to deconstruct the stack to show how large the veggieswere cut, see pics) I had the pork stack and I should have just walked out when they said no chicken, but I was too determinedto have Moe's and I paid the price. It was nothing short of disgusting. They refused to cut the stack in half claiming thattheir policy prohibited it. What policy? I expressed that I have never been told anything so asinine in response to my request.I'm fact, at some places I do not even ask, it just comes already cut. Seriously, who can hold that big thing in their hands andcomfortably eat it? She began to tell me that she was the manager, an answer for a question I did not ask. I told herspecifically that this was the only location with this so called policy and her pointing out the owner meant nothing to me,since we all know folks can do their own thing and ruin other people's brand. Do yourself a favour and avoid this place! Read more