Reviews for Sonic Drive-In in Lithia Springs, GA
Went and ordered corns dogs on the app. Has taken them over 15 mins and I pushed the red button and she mumbled something I said... I did not hear you and 5 mins later someone said Drive they only. Food still not ready after I checked in over 20 mins ago wellthere goes my lunch only get 30 mins. This sonic sucks!!! Always have an issue with them. I thought I would give them one lastshot and again they failed! The manager that runs this place should be ashamed and embarrassed. If it?s drive-through only theyshould be putting signs up on the stalls instead of just letting you sit there and we can?t even go in because on the door itsays employees only do not enter!! Read more
Either this location is understaffed or lazy but they only have the drive-thru open. It took at least 5 mins for someone to even... inform me that that was what was going on. Half of the outside stall machines have been removed, some don't even work, parkinglot littered with trash and just looks unkempt. I don't even really enjoy the food, but I love the drinks but with continuedservice like this, I'll just go to a gas station. Honestly, not the first time I've experienced this so I'm unlikely to ever goto any Sonic ever again. Just weird smelling, oily food, with terrible service. Not to mention, I wasted my lunch break havingthis terrible experience and feeling frustrated enough to write a review about it. Why did I even come? Read more
My shake was on point AFTER waiting forever. Hubby put the car in park to receive 1 milkshake AND we were the ONLY ones in line!... Finally a young lady comes to the window after pay a male and shouts out $21 something. My husband said NO ma'am. Her coworkerscorrected her. We will NOT be returning Unfortunately and please understand that the shake was good and thick and very tasty Read more
If this is your only experience with the brand, I'm sorry, it could be so much better! The ones in Cobb county are all terrible.... The issues existed pre pandemic & have got worse somehow. No drive in bays open, long line, slow service, out of basics, longline at drive through, kids meal asked for fries got tots, kid screamed the whole way home. In our old town we were frequentvisitors, but this location needs some love from the top! Gave 3 stars bc the tots were fresh, the people were nice, & the slushwas perfect. Read more
We were craving Sonic and unfortunately the closest 1 is about 25 minutes away. We made the drive, then waited in the drive-thru... line for another 10 minutes. We heard the employee tell the previous car that they were out of Coke, ice-cream, and chili, andcould only accept card payments so we adjusted our order accordingly. We finally get to the speaker to order at 10:30pm only tobe told that THEY ARE NO LONGER TAKING ORDERS... it's 10:30 and you don't close till midnight.!?!? This turned in to a wastedhour of our time and gas, and a lesson to never visit this Sonic again! Read more
After waiting 20 min to get to the order box and then another 20 to get our food, we didn?t receive a receipt. They were out of... strawberry which is one of main reasons to visit. Got home opened our burgers to find both were dry and seemed old, and had nocondiments. Also, my husband burger was supposed to be a double but was a single and the tots were OLD. We returned with thefood and waited another 15 or more minutes for our food to be remade. I made sure they gave me a copy of my receipt as well. Intotal getting dinner tonight took a little over an hour. This was our first time back at this location due to issues every visitand tonight will be our LAST. Read more
The drive thru is faster but I ordered 1 #2 w/ tots and strawberry limeade and 1 #3...w/tots and cherry limeade...ok. they have... no bacon for #3...ok...#2, please and put the orders in different bags. Get to the window, they have no strawberries. Get thedrinks, just lime in the seltzer water. Get home and bite my burger, I got pickle juice...oh well, my dogs had Sonic's. Waste ofmone...now, I have to fry my catfish Read more
The food was served cold. The service is getting better as far as the wait time in the drive-thru. The young lady was simply... an order taker. No personally. Was not friendly. No hospitality at all. Read more