Reviews for Auntie Anne's in Livonia, MI
My pretzel was fresh warm and delicious ???? The staff was very kind as well...
Ordered online, Pretzels were fresh and ready when I arrived
Pretzel dog fresh out of the oven... delicious! ???? ????
Went for a pretzel. Then I was told by the child that worked there that the pretzels in the display case were just that ... displays. Was told that it would be about 25 minutes for a pretzel. Pretzel shop with no pretzels? Poorly managed Read more
I actually felt like I was bothering the staff when I walked up. The cashier barely paid attention to me while I placed my... order. Read more
They had a sign on the counter, "Buy a bundle, get a classic pretzel for $1". I asked the girl for the bundle #4 and a salted... pretzel. My kids didn't want any cheese with the pretzels, so I told her she didn't have to give me any cheese. I assumed that Iwould be charged for the #4 and the $1 pretzel. Nope! Rings me up ala carte and charges me full price for the second pretzel.She explains to me since I didn't want the cheese I didn't (technically) get the bundle. Unbelievable. I then told her to get methe cheese then. There was just no common sense at play here. The thinking and customer service skills are obviously not held toa high enough standard at this place. The pretzels were okay though. Read more
The employees here are rude EVERY TIME, no matter how nice you are to them. I never knew making pretzels could make you so... miserable.. all the black girls (sad to say) should find new jobs. :) Not to mention they very rarely have fresh pretzels. Storeobviously needs new management ASAP. Read more
The pretzels are very tasty . I don't like the salt so I have an option to get unsalted. The drinks have the right amount of... sugar. Awesome! Read more