Reviews for Baskin-Robbins in Livonia, MI
Lorraine is great I order on line and put the wrong date for pick up.She took care of canceling the order for me and getting me... a cake for my grandson that I liked better than the one I had order. she was very polite and had great customer service Thankyou Lorraine Read more
It?s exactly 11:45 am and I?m standing right outside this location with my nephew & niece. Walked up to a locked door and a sign... that says ?training new employees.? After reading this pathetic note we look in and see a bunch of people walking around eatingice cream staring at us pulling on the door. Training someone to ignore customers and I guess running the register is out thewindow. Never again I?m going to DQ. Read more
delicious icecream cake !
Summer ?? time ?? ?? ???? ?? + ice ???? ?? ???? cream. Googlers stop ?? by here for Double Scooper Dooper. That's what it turned... into with this summer ?? heat. Everyone serving ?? ???? ice cream ???? ???? here ???? ???????made my evening a little cooler ???? ???? ???? ???? ???? and tastier. They were out of superman ??????? ???? ???? ice cream ????????, so I made another selection of the 30 flavors left. Read more
This place is amazing they totally saved my party I ordered a cake online and after I hit purchase I realized it was for the... next day I immediately called the store and spoke to some nice lady who assured me it can be done and it was done the day of atthe last minute they dereference a 10? rating!!!! Thank you for saving my sons first real birthday post pandemic!!! Read more
Have been coming to this Livonia location for years. Always a pleasure. The young ladies are professional, polite, and always... willing to help. The owner does a wonderful job on the ice cream cakes. She is willing answers all of my questions and providesgreat feedback. Read more
clean place, good staff, Riley has amazing costumer service and greeted us with a big smile and positive energy. wide variety of... ice cream. a little pricey compared to other ice cream places in the area Read more
We love Baskin Robbins ice cream but we will not be going to this location on Farmington Rd. again. I have had a negative... experience taking my grandkids there a few times now. We kept going back because it?s the closest to home, but no more. The lasttime we were there it was 90 degrees outside and still no inside tables. The manager gave a reason that made it clear she is notvery concerned for her customers. Today the grandkids wanted ice cream but still no tables. I asked the person working there andshe said they?ve had problems with customers so no tables. I politely asked her to mention to her manager that there are alsodecent customers who would like to see tables there again. She started to argue with me. I told her please just pass it along toher manager. Almost nine dollars for cones and get tested like trash. No more?they are clearly not a customer centered business. Read more