Reviews for Jimmy John's in Livonia, MI
I eat a Jimmy John's a lot, this is hands down the worst sandwich I've gotten from this chain, which leads me to believe it's... this location. Produce on the sandwich was so bad I took it all off, and the cheese was so dried out it was discolored. Where'syour quality control? Keep driving people. Read more
Another Fantastic experience, and I typically don't take photos, but this was one to capture, why because great employees aren't... typically recognized. Yesterday 11/2/22 during a lunch rush it was very busy. This crew worked so hard to get these people,including myself, in and out "freaky (speedy) fast". You can see the line of people waiting, as more flooded in. The employee inthe photo every. single. sandwich. and .every single. customer he was fast and friendly, always had a smile on his face. Yourcrew at this location is just amazing and I'm not sure who leads them with such a positive outlook, but Kutos to you. Also toadd, this employee has this same positive, warming personality every time I visit here on my lunch break. Thank you again foralways making my experience great, a warm smile can go a long way. About 3 days a week I visit here for my lunch break, thestaff is always friendly and polite, they're "speedy fast" and it's always delicious! Read more
I always like to get jimmy John?s and have been coming to this one for years now, but about 50% of the time they do not listen.... I always order the slim. I always make sure to say slim multiple times and half the time I get the regular sandwich with a lotof stuff I don?t want. It?s genuinely a bummer and has happened way too many times. Read more
Friendly service. Ordered a handful of subs and drinks online and came in to pick them up. The gentleman with the earring... offered me a box to carry everything in to make it easier for me. Subs were made fast and correctly. Read more
This is my home JJ. I?ve been disappointed multiple times, leaving me wishing I had chosen Panera across the street instead.... Sometimes they make a great sandwich (I appreciate the amount of lettuce and toppings ????)! Other times they use up their nastyingredients on my order (old, browned avocado spread or pale, tasteless tomatoes). It?s a gamble, but of course I?ll still comeback; I love JJ. Read more
Best 9? of my life, they really know what they?re doing with pickles. The way they put that oil on that meat is sensual to say... the least. You?d think they?d take their time and enjoy the ride but nope, done and out of there in less than 5 minutes. Sodawas a little flat though Read more
Horrible. I ordered a few subs for my family for delivery with 20% tip. Subs delivered 45 minutes later. One missing. Call... within two minutes of the delivery guy leaving to say a sub is missing. The guy on the phone said "oh is it a Turkey?" - yes,it is. I tell him he can either have it delivered or just give me a refund - whatever is easiest for them. He says they willdeliver but may be a little longer. Ok. An hour an half later - nothing. I call the store to ask for a refund at thispoint...he puts me on hold. Several minutes go by and clearly not coming back on the line. Real nice! I call back and ask fora refund. Says he can't refund me and he can't deliver the sub. Wow! We have been eating here for years. Never ever again. Horrible customer service. I get we are in the times of staff shortages, but this was very poor customer service. Read more
I ordered a sandwich for my son who's just down the road at 11:48 and when he hadn't received it at 12:25, I called to check why... and they had not even left the store with it yet. I purposely ordered from Jimmy's because they're supposed to be freaky fast.Next time, I'll not waste $24 just for 1 sandwich to be delivered. That is literally all I ordered. 1 extra long sandwich plus a20% tip, and it cost me $23 and some change. It was a vegetarian sandwich, too, nothing fancy, nothing extra, no drink, nochips, just the 12" sandwich. I'm disappointed, Jimmy Johns. Do better next time, please. I will say, the guy who took my callwas incredibly patient, and for that reason, I gave 3 stars rather than 2. He was apologetic and respectful despite myfrustration. Thank you for that. Read more