Not much selection in the area if you are in a rush. But A&W is a pretty good choice. Classic burgers and even some new twists for people who don't eat meat or have other dietary restrictions they're pretty welcoming to everybody with their menu.
Go to the drive thru felt kinda bad cause it was ten minutes till close but it was a long day an needed food. Got to the drive thru speaker was told to wait, waited till 1059 then was told they?re closed and don?t serve food anymore was kinda disappointed but would have rather them just tell me when I showed up that they didn?t wanna get me food
My husband and I arrived at the drive thru on May 7th at approximately 8:45pm. There was no one in line and there was one other vehicle in the parking lot. No one else in resturant. We ordered 2 teen burger combos with our coupon(subbed one teen burger for a mozza) and upgraded to onion rings. We paid for our meal and was told to pull to stall one as our food was being prepared. We waited for about 5 mins for our food and this is how our food came to us. First we noticed both burgers were teen burgers. My husband's burger (which was suppose to be a mozza) was a teen burger. We noticed also that the bun was wet and the entire burger and burger bag was drenched in ketchup, mustard and mayo. He went inside the resturant with the receipt and showed it to them. The lady threw out the burger and asked the cook to make a mozza burger. While he was waiting, my teen burger was drenched in sauces also(see bottom of the burger covered in mustard and the inside of the bag i tried to remove most of the sauces off the veggies but it was soaked). Then my husband came back after they remade his burger and as he opend the bag, the burger was yet AGAIN drenched in sauce and the bun was wet AGAIN. They gave us 1 apple pie for the inconvience. We both were unhappy with our burgers so we ate as much as we could. Then eating our onion rings.... one of my onion rings was BURNT(see picture below). In summary, we HIGHLY recommend NOT coming to this location simply because of this experience we had. Very disappointed in the lack of presentation of their food and this is the last time we will be going to this location. We would rather drive into the city, selkirk or deacons corner instead but never coming back here again.
April 11,2022 onion rings, over cooked or old? and no seasoning. Taste is terrible ? I have to stop getting onion rings at this location. Some have amazing rings, but rarely this location. Rarely ever fresh Feb 9,2022 App wouldn't work so they made us pay full price for stale chewy onion rings and cold burgers. What is going on at this location. My favorite one is north main in wpg, but it's my one day off so asked hubby to go grab us a treat. I keep forgetting, it's a gamble at this location ? November 2021, Closed for renovations again lol please tell me you are putting in better... safer tiles in your bathroom this time. Well 2.5 years later and I went to use the washroom with extreme caution...I was sliding around like I was on a curling rink. They put a smoother floor in throughout the restuarant so now anyone will slip and fall if just wet grrrr. Too bad it won't let me post video. No sign out and floor very wet. Onion rings were doughy :( and the blt chicken sandwich I swear had real chicken on it, this time was a process chicken patty and stale bun $15 disappointment. April 28,2017 Service and food were awesome. Unfortunately an employee washed the women's washroom floor with a greasy mop and now I have a sore backside. The owner contacted me asap so I was quite impressed. Will see how I feel in a couple days. People make mistakes. Unfortunately I have to be in pain for them to learn lol 5 months later. Still in pain but no contact from the owner. I was passed onto the insurance company. I had to pay for physio out of pocket and bill them at the end. Not cool. I couldn't afford to keep paying so I had to sign for my money back. I thought they were actually concerned but just for themselves I guess. I don't go inside anymore but I do use the drive thru and the girl at the window is always friendly and apologetic if there's any wait. I see renovations being done. Please include slip resistant flooring. (Haha nope I think the bathroom floor is like an ice rink now grrrrr) September 8/21 Refried onion rings. Chewy and gross. Covered in seasoning to try to make them taste okay. I'll always wait for fresh rather than throw it out when no one will eat it.
It's the old story of a picture (teen burger) being worth 1000 words and then having what A&W serves thump you into reality. The patty is now smaller than the bun, the crispness of the lettuce had left much earlier in the day, & "grass-fed beef" was as highly processed as ever. The onion rings & fries continue to be highlights of A&W. The coffee seems to have slipped a bit in aroma & taste. Service at the Lockport location was good, if a bit delayed (apologized for, and a coupon provided for -- yep, another teen burger. It's a good thing there is no expiry date on it. It won't be used for quite some time.) Sonia's is open, by the way.
Burgers are good sometimes when they aren't drenched in ketchup and mustard, but the fries are usually cold and soggy. Update January 2022: New Latte had old cream!!! Management, you really need to work on consistency. I am a frequent customer but 1/4 times I am very disappointed. Sometimes everything is good but sometimes it's really bad.
Picked up onion rings to go, and they filled 2 bags half full with burnt rings and topped it off with good rings, so we couldn't see the burnt ones. Have never seen this in any other restaurant before. Extremely unprofessional.
Always clean, great service. Coupons online. Enjoy the fantastic fast food.
We are A&W, located in Highway 44. Learn more about the american food we aim to craft, the experiences we provide and the memories we create. Find out more about our yummy menu items such as sandwiches or call us at (204) 757-2704 today!
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