Reviews for Chick-fil-A in Lombard, IL
Everything was great! They've never messed up my orders either. Personally I think it?s top notch fast food. Food is amazing as... always. Employees are always friendly and sincere and the manager was very nice. Consistent in service make sure give you allyour concern. Probably the friendliest most efficient group of people I have seen. Can always depend that no matter whatlocation you visit, it'll be the same great quality. Very clean and well maintained store. I like how it is. Overall, thissatisfied my craving and I'm definitely going back. Much appreciated. I will most definitely be coming again. Read more
I made an in store pick up for my order. It took the manager too long to come up and ask for my name. Not only that, but she... skipped me about 5 times and asked the customers around me what the name on their order was. (Some of these customers came inAFTER me). No eye contact was made and nothing was said to me at all. I was just standing around in the pick up area for alittle more than 10 mins. Sad to see that the managers can?t even offer good service. The only thing good about my experiencewas the food. Read more
Everytime I go through the drive through they mess up my order. This time they forgot to give us two sandwiches. I would... understand if they messed up the order every now and then, but it's literally everytime. Read more
They discontinued the regular chicken strips. But the drive through employee suggested other items that was like the strips.... Very professional! I was home for a visit from Kentucky nice to see ? Good job, Oak Brook, IL???? Read more
So nice fast food restaurant the meals is delicious and looks fresh french fries delicious. Consistently the best chicken... sandwich option among the fast food joints.Overall the experience is pleasant. Great customer service and a Must try! Read more
This Chick-fil-A was awesome! The staff was professional and friendly, great location! The drive through was pretty packed but... went by slowly. The food was hot and fresh. They do have a sauce shortage so we weren?t able to get as many sauces as usual butthey did give me a free brownie! Chick-fil-A is the best! Read more
I have driven past this restaurant so many times with lines winding onto the street so today when I happen to be driving by... around lunch, I saw shorter lines, so I decided to give it a try. When I first pulled in it was very easy to understand wherethe lines started and signage was extremely helpful. When I pulled up I wasn't sure what to order but the guy taking orders waspatent and that was appreciated. I thought the booths the employees have as shelter while working outside made a ton of sense. I enjoyed reading their little history story on the windows while you wait in the line. I felt like they perfected the drivethrough experience, even with overhead so you don't get rained on when grabbing your order. The food was amazing and I plannedon taking a picture of the sandwich because the chicken was bigger than the bun, which I have never seen from other places. Unfortunately it was so good that I forgot about the picture all together. It was the best chicken sandwich I have had and nowI understand why there are long lines. I look forward to a return trip and suggest you give them a try as well. Read more
Normally, I don't patronize this chain, because of their callous political stance, on ?????????? issues. However according to my... 'Food Map App' they were the only place nearby where I could get Chicken Noodle Soup, without exiting my vehicle. The soup washot, fresh, and well seasoned. They gave ample crackers and were accommodating when I asked to buy a sandwich bun-only to dip inmy soup ????. I will not go out of my way to go back here for reasons previously stated here. However it was a goodport-for-a-storm. Read more