Reviews for Haymach Canada - Foodservice Supplies & Restaurant Equipment in London, ON

We have dealt with Haymach in the past when purchasing our new equipment for our Cafe/Donut shop. Dave is a very straight... forward, honest person who was amazing to deal with. We have also bought some equipment through online auctions with no issues.By looking at some of the negative reviews, all I can say is do your do diligence. It's used equipment. We just had our mainmixer go down and Dave had a new 60 quart in our shop within 4 days. I'm sure the planets were in line for that to happen, buthe made it happen all the same. Can't thank him enough. Highly recommend using Haymach. Read more

We have been in the food equipment resale market for close to 2 decades, resale market in general for close to 3 decades - and... in that time Haymach is one of the most accommodating, professional companies we have dealt with. The staff is friendly, Kevinis terrific. I can't speak for the times (other reviews) that customers or sellers have experienced issues with these guys butit is hard to imagine any of these scenarios not being able to play out differently if the customers had perhaps been realisticwith expectations, communicated better, gave opportunity for resolution, gone and previewed items prior to purchase, simply donetheir due diligence. No one is perfect, but customers are tough, especially auction buyers for some reason. You can buy fromHaymach and have them sell for you with confidence, dealing with challenging buyers is something that you can avoid by havingthem sell for you! Keep up the great work Kevin and team, your wonderful customer service and professionalism is very muchappreciated. Thank you - Kevin & our crew (Ontario Traders) Read more

Very enjoyable business to buy from. Owners and staff are knowledgable and will only sell you what you need. I?ve saved money... buy in the auctions too! Read more

Been buying a lot of equipment off these guys. if I had to say there was one superior auction company in London these would be... the guys excellent service you can really trust them when they give you their word their word is solid. I spent a lot of moneywith them and I can tell you these guys have been a pleasure to deal with, hats off to Kevin and the crew Read more

Love buying in their auctions! Always a deal to be had if you know what you are buying. Even better when they have the sale out... of their London shop, never leave the store empty handed ?? Read more

Avoid this company at all costs. Almost every person that I know that has dealt with them, including myself, had been ripped off... by their misleading item listings. Don?t be mislead by the replies on these reviews. If you confront them about their shadybusiness practises they will literally just ignore your responses instead of fixing the problem like most honest businesseswould. This has happened to many people I know that have dealt with them. Read more

Worst company to deal with ever. If it isn?t bad enough that they lie in their listings, once you confront them about it they... act like rude children throwing a tantrum or just straight up stop replying to emails. The owner is extremely unprofessional andtalks down to pretty much anyone that complains about being ripped off. Read the past bad reviews and you will quickly see thisis not uncommon of this company. Read more

I have been a customer at Haymach for years and most recently they set up a charity auction to help St Stephen's House of... London. St Stephen's for the last couple of years has not been able to fundraise due to covid. We do not get any funding fromthe government. Brett Rimmell brought up the idea of a potential fundraising auction to make up some of the lost donations.Kevin and Christina did not hesitate and went well above and beyond to make it successful. In dealing with them as a customerand within the community I highly recommend them and the entire staff at Haymach. Thank You again from Brett Rimmell, StStephen's Residents, staff and the Board of Directors. We are very grateful Read more