Reviews for New York Fries Masonville Place in London, ON

My brother got food poisoning and he is pucking every where thanks alout

Things have changed from too dry and crispy of fries to a delight crunch yet just cooked right fries and bless you guys for... always in a perky mood at least when we've gone. Thank you and keep smiling ???? Read more

If you decide for a hot dog, you don?t only lose 15 minutes of your life as well as your money. it?s really bad.

We dined last weekend at this place; Staff is really nice and friendly; it just took a few mins to get order, fast service, and... food was great too. The toppings/ vegetables were fresh and the fries were awesome; they did not have any hot sauce or spicymayonnaise or did not offer any of that. Read more

Had an amazing experience with this young man who was in training. His crew helped him out even found away fir me to save a few... bucks by making a combo. Just all around good people. Read more

The girl made a small mistake on my order when it was made and put tomatoes on my fries when I asked for no tomatoes, not a huge... deal, but I brought them back because I can't eat tomatoes hoping they could correct my order. The girl working who had made themistake was extremely nice and professional, I felt bad being that person to come back because of tomatoes but she didn't makeme feel bad or annoying about it like most people in food service do when this happens. I wish I had gotten her name, becausenot alot of people in food service handle things so nicely and she really deserves a shout out for it! Read more

Staff yesterday super knowledgeable about celiac disease and cross contamination. This says to me that there has been some... serious training on the part of the owners and I really appreciate that! The two young employees were also very upbeat andfriendly. I highly recommend this location! Keep up the good work! Read more

quality of the fries can be hit or miss - they can be over/under cooked or i have had some fries be cold before too. but when... they are good they are really good so I still like to roll the dice every once and awhile. Read more