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Reviews for Church's Texas Chicken in Long Beach, CA

MR LB 1 year ago
3

The chicken is delicious but the staff is really slow! Took almost half an hour for only biscuits the last time I visited. It's... close by so I'll be coming back but I guess only if I really have to and don't mind waiting Read more

Griffin A 1 year ago
5

I swear Church?s has the best chicken of all the fast food chains. The breading is crunchy and delicious and the chicken is... moist and real. The drive thru is always really quick and the food comes hot every time. Biscuits are to die for and made withdelicious honey butter, I recommend ordering extra. Read more

Family love 1 year ago
1

She was very rude. I felt like she was racist to me. She never wears a hair net. I ask her name She didn't want to give it... to me. It's not fair to other employees that she doesn't wear a hair net but they do I asked. And the most disrespectful thingis that she hand a man his chicken over the counter. She ver slow in helping. Are food took 15 to 20 Read more

Samuel Carrillo 1 year ago
1

HORRIBLE. MANAGER NEEDS TO GET FIRED ASAP! Soprano is her name or something like that. She treated a customer in front of me... horribly. He asked for the managers phone number she gave it to him and did not care. He asked for the managers phone number.She did not care at all. When I arrive to pick up my order, it was an online order. She said its not ready 5 minutes then Iwaited five minutes then after 10 minutes asked her about my order she said, don?t you see we are too busy I said I?ve beenwaiting here too long she said I don?t care and because you are complaining it?s going to be another 15 minutes so I said I?mcalling DoorDash she was like I?m calling the police. I?m like I need my order. She said you can cancel. I?m like I?m notcanceling because I need to get paid for my time she was like I don?t care I?m too busy for the only orders. She said she wastoo busy to prepare my online order so I waited waited too long. Horrible service. Her employees were looking at me feeling sobad they said that this goes on and on and on all day they are not happy at one test to stop. I felt bad for her employeesbecause they told me how bad they feel working there. I?m so sorry for you guys. She needs to go. She is a horrible, horrible,miserable person. I?m talking about the manager tonight. If you need more info about this, you can text me back I wouldcollaborate because I hate to see this kind of customer service. I?m sorry for the owner. One of the employees told me thatthis is not a franchise. Its a sole owner. She lowered her head down in disappointment. All I said was that I am so sorry foryou guys. Read more

???????? 1 year ago
1

This is not a good place to come. I have to order here often not by choice and everytime is bad. The biscuits are more like... crackers I mean in size, super small 1 bite for a kid. Employees dont all wash hands and when asked to or about it they askedwhy they needed too. The worst is when they mess up the order and you call them out on it They get a attitude like you didsomething wrong. Then they make sure to take their time will making your order and portions will be the smallest and oldest theyhave. Just a bad place, still have always tipped and never been rude. Read more

Zo Mc Clellan 1 year ago
4

I love Churchs Chicken I do and this one here is very clean chicken is always fresh lots of parking employees are friendly it's... clean clean is a must for a fast food place and prices seems to have gone up but the chicken is worth it * UPDATE yeah it'sSTILL GOOD! 613 2022 Read more

Tina C. 2 years ago
4

Churches is my husbands go to when he doesn't know what he wants to eat. Customer service is awesome. Quick and easy drive... through. I went thru the drive through 5/11/22 at 6:36 and the associate was very friendly. Read more

Leilani C. 2 years ago
1

HORRIBLE! HORRIBLE! Customer service. The empty parking lot and empty drive thru, should've been a huge red flag! But noooooo I... just had 2 go against my gut feeling. The black girl shouldn't be taking orders, she shouldn't be working in ANY establishmentthat deals with customer service. According 2 the manager, multiple customers have already complained about her, so why is shestill there?! Corporate! GET RID OF THIS TOXICITY!! Read more