Reviews for Straw Hat Pizza in Long Beach, CA
Great pizza. The cauliflower crust option is really good. Fun games for the kids.
I came here tonight to get dinner and the lady in the front was very rude and didn?t care about her customers that come in. Her... demeanor was very off and not call for. We ask how long that pizza was going to take and she said here?s your pizza and justthrew it at me. She didn?t even to offer if we needed anything else. And the way she was looking at us. She shouldn?t be actingthis way Read more
Recently made a trip to this straw hat location and as a first time customer who now lives locally, I will never be returning! ... My spouse called in the order before hand which I planned on picking up on the way home. Arrived and ended up waiting 30 minsin line. I even went up to an employee and asked if I had to wait seeing that the order had already been called in. Shereplied yes. Once I finally made it to the counter I suggested to the cashier that they should really have a separate line forthose that had called in. She replied "oh you should have come straight to the front." REALLY!!! No apologizes or anything! This will be my first and last time visiting this restaurant! Additionally, before I wrote this review, I noticed that thebusiness owner responded to a previous yelper who also had a negative experience. This business owner really needs to learnprofessionalism and how to provide customer service. I appreciate that you love your loyal local customers but a big part ofgrowing your business (or staying in business for that matter) is to acknowledge mistakes and not provide excuses. Business 101! Read more
Really good thin crust pizza. The sauce is really good and they are generous with the toppings. Decent beer selection as... well. Small arcade in the back for the kids Read more
Great pizza????, liked the thin bread and delicious traditional flavor. There's salad ???? table and a few videogames for the... kids. The place have enough spaces to seat with TVs ???? to watch sport games. Parking lots available at the front and cleanrestrooms ????. Enjoy your visit! Read more
Well the pizza came out pretty fast. One problem is only one trip to the salad bar, used to get a new plate and go back. The... biggest thing is that my grandson found a HAIR in his slice of pizza. When I went up to the counter and told the lady about itshe said. What do you want me to do about it? Funny thing is if that happened else where they most likely wouldn't have saidwhat do you want me to do about it. Not sure if we will Ever go back!!! Read more
We love this place and used to visit all the time when we lived in Long Beach. Now we are 20 minutes from Long Beach and travel... out there if we want great pizza. We have tried all the pizza places by our new place over the past 3 years and none compare toStraw Hat. And we have never experienced an attitude or bad customer service so I don't know what these people are talkingabout. Maybe its the way they came off to the employees. Read more
The Lemon Pepper Pizza is outstanding. You have to try it. 3822 wAs heRe.