Reviews for A&W Canada in Longueuil, QC
The food was great tasting. I like the dining area. Parking situation is ok but it is very difficult to get out of the parking... lot. WiFi connects quickly but not the best download speeds. Read more
For years, I?ve been avoiding the other A&W located at the corner of Montée St-Hubert and Boul. Cousineau because they haven?t... been able to have a constant customer service, the food there is cold and dry, the employees are rude and nonchalant, so I wasglad to see that this A&W opened and that it does look new. Tonight, I came at the drive-thru and made an order that seemedsimple, mama burger, a kids meal and a teen burger trio, when I came to pay, I was informed that the root beer was no longeravailable because the machine wasn?t operational. I was offered to choose a juice or a lemonade. I chose the lemonade. When itwas the time to pay, I paid with paypass, only to realize that the total had jump from 33$ to 34,50$. I asked about the recentchange and the clerk then informed me that a lemonade cost more than a root beer. I decided to ask for a refund and the managercame and said to me : you know, the lemonade is just a 1,50$ more than the root beer! I said, your employee never mentioned thatthere was a price difference with this lemonade. The manager replied with, a bottle of water or ice tea is the same price as aroot beer! And I replied, your employee also didn?t inform me of this, please just refund the lemonade, I do not want to paymore for a lemonade because your machine isn?t functional. To which she agreed and processed. My whole point is, this newgeneration of management is awful, why is it for the customer to pay, because they aren?t able to communicate information?scorrectly? Why is it my fault that they do not seem to care about the fact, that: 1 ? I chose to go there, 2 ? I spent gas, 3 ?there?s a plethora of other fast-food restaurant in the area? A&W was a dying food chain a few years ago. I guess they do notneed my money. I can already imagine the employees reading this review and laughing about it, this is how it felt when Ileft. I?ll just stick with the competition, none of this would have occurred anywhere else. And why is it, th Read more
Stopped by to get a teenburger trio on special. Everything was nice and hot, the onion rings were nice and crispy and the Root... beer came in a frozen mug that was so cold there was ice forming on top of the Root beer. Could not have asked for better. Read more
Disgusting. Literally filthy! From the food served to the people who work there. Rude. Disrespectful and I even noticed the... higher ups treat their employees like worthless pieces of junk. Don?t go eat at the one on chambly or Cousineau they?re bothowned by the same owners. Horrible experience and I?ve had close neighbors share their experience as well and we all hate itover there!! Last time I went to see if it would be different the apple pie was expired and brown/black on the inside. I wassick for nearly 24hours!! Read more
A bit slow, but for freshly prepared food its worth it ! ???? had a great burger and amazing rings
Many wrong orders. Drive thru customers coming inside with errors. Long wait. Go to another A&W. Worst one i've ever been... to. (Thursday march 12 at 12pm) Read more
Great burger, excellent onion rings and delicious sweet potato fries, on a rainy day, was a nice experience to visit this new... location in Longueuil. Excellent service and we will go back for sure. Read more
Was good