Reviews for Capriotti's Sandwich Shop in Los Angeles, CA
Two and a half hours later they still hadn?t made my sandwich. These guys have no idea what they are doing or how to handle... delivery/take out orders. There are so many other restaurants out there - avoid this one. They deserve to go out of business. Read more
I ordered from this location this past Saturday, and not only did I wait for an hour and twenty minutes for a sandwich and... chips, my order was wrong. I tried to call store and corporate several times about the issue and I never got a response. Neveragain. Read more
This place has 3 star food and 0 star service. Waited TWO HOURS FOR TWO SANDWICHES and NEVER got them. After calling them FIVE... TIMES, they answered and told me they didn?t have any meat to make my sandwiches. And that they gave the order to the ?frontdesk girl? and told her to call me to tell me the order was cancelled. I had five different Uber drivers each wait 20-30 minuteseach. No one contacted me to tell me anything or ask me if I wanted substitute. Garbage GARBAGE service. Read more
This is my first negative review EVER because we waited for almost 2 hours for our order. Yes 2 HOURS for a sandwich (UberEats).
love these sandwiches! super easy to order online and just pick up here at the window. parking is kinda sketch with all the RVs... but some people just pull in the middle lane and leave blinkers on. try the HOT BOBBIE its like Thanksgiving dinner in asandwich! Read more
I spent over $50 for my order (Grubhub) and my bag came sealed and it had my order listed on the side but I did not receive the... sandwiches that I ordered. I didn't even get the marinara sauce on the side that I ordered. When I called, the employee was veryunprofessional and refused to give me his name. This call took place on June 2, 2021 at approximately 9pm. Employee said thathe made my order but he personally did not bag it, and that he cannot confirm that I didn't receive my order. I told him I couldbring my sandwiches in and show him that I did NOT receive my order. He said he couldn't do anything and to call in the morningwhen I asked for a manager name he was reluctant to give it to me. Then finally provided a name of Callie for me. This couldhave gone smoothly had 1) apologized for the inconvenience 2) corrected my order. None of this happened. We didn?t eat thesandwiches, as nasty and sloppy as those sandwiches looked and as nasty as that employee spoke to me, I wouldn?t be surprise ifspit was added as an ingredient. Avoid this location. Save your money. Read more
I normally don't post bad reviews. I like to hype places. But this places deserves the review. For a place that does delivery... orders only, it's pretty important to be able to read the orders you receive. Every time we order, we ask for no onions andmushrooms. Every receipt I get from Postmates it says no onions or mushrooms, but every sandwich comes with everything on it. To rub it in, we pay extra for additional items, so while the take they time to add the items I pay for extra for, they care notto remove the items we are asking them to remove. If you refuse to remove items from you food, remove the options from fordelivery options. This isn't a mistake admit keeps happening, so it's obviously a behavior of the restaurant. Read more
My work ordered this for catering. I'm not sure how there's so many 1 star/2 star reviews. I'm not saying they're not true... reviews. It surprised me. This sandwich, the BOB, was AMAZING. Read more