Reviews for El Pollo Loco in Los Angeles, CA
Feliz dia de Los muertos!!! Thanks to the people that organized it. We had fun and great meal. Thank you also to our make-up... artist. This place is great. Read more
I've been a long customer of pollo loco, unfortunately they closed the one by my home so I decided to start going to this one.... Out of the this location and the one on vine the one on sunset was better. Lately I've to call back because they make amistake on my orders and usually the managers will correct the problem but this time I had problem and I had to come again and also bought some sides and when I check my chicken wasn't fully cooked so I asked if they can finish cooking it but I didn't want it burn and the cooked started back talking.I honestly feel bad that I have to write a review but I feel that ifI'm paying for something I should get it right and this location has bad customer service and the food is not fully cooked andremember we are talking about chicken, not just any food, anyways I hope someone takes care of this matter and hopefully askthe employee to bite his tongue before he speaks because with attitude el pollo loco will start losing customers. Remember thisgeneration is all about reviews. Read more
I loved the crispy skin on a couple of the pieces of chicken, the cheesy macaroni and cheese, and the salsas, especially the... green salsa. I just wish the coleslaw hadn't been a little bit sour. Read more
OK POLLO LOCO WHERE'S THE CHICKEN???? I ORDERED A CHICKEN AVOCADO TACO AND IT DOESNT HAVE CHICKEN....!! FUNNY HOW YOU CHARGED ME... 5 DOLLARS FOR THIS !!!!!! WHAT EXACTLY ARE U SELLING ? LETTUCE ? Read more
This was a really amazing el pollo loco I just eat there every thing was so fresh and Yummy I usually eat pollo loco for lunch... but this one is like another chain food so good Read more
The beans and gravy containers had rice in them; which leads me to believe that the employees don't care what spoon they use to... fill the containers. I didn't ask or get any rice with the order. There's always an issue in this place. Read more
Went in for some chicken I have to say the person who took my order was nice! But the lady who was serving the food looked very... unhappy with her job.. in a rush to go home? I mean if you don't like your job why be there and hurt the customers experience.Just quit and get a job you like period. My rice was (not) even half way full.. same with my mash potatoes.. tortilla icecold.. chicken tostada I think someone took a bite out of it. Hope you guys could consider and get rid of employees that don'tcare about customers experience!!!!!!!! Never ever going back Read more
Delicious options! I really enjoyed my lunch. A plate with rice, beans, lots of chicken, avocado, veggies and spicy sauce.... Yummy! And a delicious cold drink. Read more