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Reviews for El Pollo Loco in Los Angeles, CA

LC Abarca 1 year ago
5

EPL has lost there customer service touch! However, I am so glad that this location redeemed themselves ???? Mobile order was... correct, great service and no wait! Keep up the great job guys ???? Read more

Juan Ortega 1 year ago
1

The problem with this restaurant is went l use my rewards. They give me a small pieces..and that's is Not fear. .. Employees... attitude 3 stars Food 3 stars clean restaurant .the fountain is always mess.. Read more

Derek Ruano 1 year ago
2

I ordered thru the app. I had ordered a dbl chicken tostada bowl and 3 classic chicken bowl. The 3 classic bowls looked good.... The dbl on the other hand, it looked like they didn't care if it had double chicken. My "double" was looking like the classicbowls. Had more lettuce than anything else. I've had bowls at other pollo Loco and this was lacking. Read more

Eddie Lee 1 year ago
4

Always an easy quick meal. They've gotten way better. They use to be super skimpy with the meat and toppings compared to other... locations, but the last few times they've measured up. Read more

Henrick Eriksson Bland / moltazdesign 2 years ago
4

The chicken is great. Very good flavor from the open fire. Sides are generous and good. Best of all, free refill of horchata ??

Mark Wilson 4 years ago
5

We really like the service and friendly attitude we receive from the night shift. When you enter they say welcome. The Manager... knows all the regulars by name and everyone knows him. Armando is a friendly neighborhood night manager that everyone comes backto say hello and get their meal. The El Pollo Loco near my house is not this good so I go out of my way to come here. They havemy business. Read more

Lily Jeong 5 years ago
5

I only like this Pollo Loco located at here. Theres chicken is clean, fresh, yummy, good texture, juicy meat and not that salty.... Also Staffs are friendly. Read more

Rick Charles 6 years ago
1

They serve weeks old food or should I say expired food. Look at the picture below, the corns from months old mixed with corn... made today. Same with their chicken and beans. Do not eat here unless you like expired food. Read more