Reviews for Shanghai Diamond Garden in Los Angeles, CA
Wish I could give Shanghai Diamond Garden zero stars. I placed an order to go and arrived at exactly the time they told me the... order would be ready. They said it was going to be 10 more minutes. After 10 more minutes, they said it was going to be another20 minutes. When I asked why, they said they were prioritizing larger orders. No apology, no shame. Horrible service, horribleattitude. I will never go back Read more
Food here is pretty good, pretty generic but not too bad. Not greasy, not over sweet. Come here pretty often with friends. They... have a nice drink menu and bar, and the atmosphere is very comfortable and slightly upscale. Service is either great, ormediocre, really depends on who you get. But overall I've been happy more often than not. Read more
Solid food as always, can’t complain
Excellent food, but don't let them tell you a reservation isn't needed. We arrived and had to wait 20 minutes. They said they... had a late surge of unexpected customers. That's the whole point of a reservation. Read more
Most horrible experience ever ! And rude customer service . My friend and I ordered 2 of the kung pao beef not only was the meat... undercooked and tasted like rubber but it gave us both the stomach flu. We were throwing up all night . The least they couldhave done was to take it back for a refund . Don’t recommend this place unless you want to get sick like us . Read more
Read your bill !! On a few occasions they added 18% gratuity for a party of three and four. Very sneaky ! If you don't see it... you add more gratuity !! Sound echo in their dining room and if two people talk it sounds as if a group is talking. Staffthrows plates when cleaning tables and create an unbearable sound with the echo ! Read more
Incredible to say the least. Such a classic spot. Authentic American Chinese delicacies. White table cloths. Comfy booths. Your... childhood Chinese spot. And it’s kosher. Can’t beat it. I’d eat here even if I didn’t keep kosher. Read more
as one other customer here said ,the customer service is the most horrible and rude! they slapped 18% gratuity automatically on... a party of 4! and the rudeness of the waiter in how he serve you the food like he is doing you a favor bringing you the foodsort of like throwing it on the table and vanish! not even once he came to see if we needed anything els, we had to keepflagging down someone other that our waiter to bring us things, the meat was uncooked, and my sisters who were visiting from outof town they all got sick, with stomach flue as well! they were throwing up all night! what ever you do don't go there! thereare plenty of kosher restaurant in the area. honestly don't think that this establishment is 100% kosher! i have seen thingsthat goes against kashrut laws!!since I took a peak in the kitchen! all the high ratings are written by their own people! also Ihave heard about people credit cards were charged once more on a different day after! These people are not to be trusted withyou credit card! Read more