Reviews for Blake's Lotaburger in Los Lunas, NM
I would recommend this Blakes 10 out of 10 but this time they had forgotten my fries and I had to drive back around and with my... burrito i requested Christmas chili but there?s no chili at all and the worker was trying to argue with me over the phone thatthe chili gets soaked up and the hashbrowns. But I ordered both green and red chili so if there was any red chili there be redstains on the tortilla or if there was any green there will be chunks of green chili and they also put tomato in their chiliwhich is round. I?m not one to complain but the way she spoke to me making it seem like I just wanted a free item got me upset.unfortunately I was not able to show her in person because I am already on my way to Albuquerque. But I want to show the boss orwhoever I spoke to that I wasn?t lying. also I do order my burrito with lettuce and tomato add it on. So it does have the greenand red but the chili looks completely different from that Read more
Want a great hamburger? Socorro Blake's has a delicious hamburger delicious shakes and always great service. Friendly. Always... get what your order Read more
They keep getting worse. This morning I placed an order, went and picked it up and paid for it. They never made my order the... whole time I was waiting. Then went in to find out and they said they never got a order, but yet I have a receipt for thatorder. They had the cook come out and tell me I never called the order in. But yet I have a receipt for my order. While 3 peoplewent outside to smoke a cigarette, and the manager never came to see what was going on. I asked for the manager after 3 timesshe finally came out. And still nothing got resolved. This is stike 3, I'm going to complain to the corporate office. I used towork for blake's yrs ago, I HAVE NEVER SEEN SUCH INCOMPETENT PEOPLE WORKING. Read more
I have placed an online order from this location multiple times during this little league season and after receiving it one of... the burritos was always incorrect. The order was always the same and is literally typed out to be made. I am not sure how itcan be wrong. The burrito wrapper said RED for red sauce but when my son would go to eat it there was no chile sauce. I didn'thave time to call during district or state competitions but please read the orders that are typed in front of you and doublecheck before you wrap and write. Read more
i have good news. we waited a while to try this place because it was newly remodeled and lots of complaints. today we finally... came and all our food was great. hamburgers and fries. the wait was 10 minutes and it wasn't busy. im guessing if the place wasbusy, it would be extremely slow... i would give it 5 stars if the service was quicker, drink machines properly maintained, andif the bathrooms had trash bags in the cans. otherwise, solid place for Monday Lunch as long as it's not busy. Read more
3rd time now I have ordered a breakfast burrito with sausage and bacon and didn?t get any meat at all just an egg, cheese,... potato and chili burrito. I was charged extra for my add ons every time. Very disappointed they use to have the best breakfastburritos and now it?s just disappointing. A gave them 3 chances and I?m done, never again. Read more
Newly rebuilt location. Wonderful design, decor. Customer service is always friendly. Twin drive-thru ordering lanes. Much... improved parking area. Traffic ingress/egress is still difficult due heavy traffic at intersection, combined with train tracksacross the street (not recommended for the semi truck driver to stop at). Clean, beautiful seating areas inside and out. NMStyle Cheeseburger was overcooked, dry but tasty, seasoned fries were soggy, warm. Waited for food at counter for over 20minutes. Placed order at 1:10pm and it was not busy. Could be a 5 star location with better training, procedures. No offer torefill large iced tea ordered, provided at time of payment, drank while waiting in lobby for food. Read more
Order a burrito with bacon and they put sausage. This isn't the first time Blake's employees have messed up an order. Please... corporate make your employees pay more attention to the order recipients. Everyone in the food industry wants more pay yet theycan't even pay attention to the most simple instructions. Read more