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Reviews for Bruegger's Bagels in Louisville, KY

Jayla Mckenzie 1 year ago
2

Not a good experience at all. I've never written a review in my life but this was terrible. Me and my mother went to try it.... They were out of everything. They didn't have the bagels we wanted. They were out of lettuce. They had no hashbrowns. Theydidn't even have the coffee I wanted. My mother's food was sloopy. And my bagel was hard, tool me forever to chew it and I haveall my teeth. And it was so dirty in there. There was food on the ground. Tables were sticky and half & half was empty. Ireally just wanted to walk out but the nice girl was making my food and I didn't want to upset her. And the way to order wasconfusing. Once you get to check out. You have to tell the cashier your order all over again. That's not smart on the franchisespart because a customer could easily tell the cashier something else than what they ordered. And basically steal without payingfor their meal. It's a no for me. Maybe they were having an off day. But it was an immediate turn off. Never again. Read more

V Nunziata 1 year ago
3

Nothing like a True Long Island, NY Bagel, and Brugger's comes close! Just one recommendation: You need to lighten up on the... Salt Bagels, Too much Salt!! You would be more successful, and likely sell 10 times more, if you added only 1/4 the salt youcovered on these Bagels. I know they usually sell out fast. But when I get home with them I end up scraping off most of thesalt. Read more

Maverick 1 year ago
2

I love their Bagels -- However, the employees and the manager should wear masks. While I was there employees sneezed without ... covering their face, the manager had a runny nose. I love your bagels -- I DO NOT LOVE YOUR GERMS -- Wear a mask when workingespecially with food. Read more

Taylor Jorris 1 year ago
2

I got Brueggers for the first time today and I am not super satisfied. The food was good except finding a hair in my food. The... customer service was very poor. I was trying to ask questions and I felt like they didn?t even want me there. I felt so awkwardand felt weird speaking up. I asked if my order could be to go and the lady didn?t say anything and just looked at me. I put twostars because Customer Service is a really big deal to me and I feel like it extremely lacked. I do not know if I will bereturning to this store again. Read more

Mary 1 year ago
5

Best bagels I?ve ever had. Seasoned so well and both sides have amazing flavor. The consistency of the bagels is the best. Not... dry, amazingly chewy, and delicious. I recommend the cinnamon bagel with plain cream cheese. I crave them! Read more

Angel Trata 2 years ago
5

They ran out of most of the flavors around 12noon but still had a fair share of bagels.

M Sumner 2 years ago
4

Clean place, good service. Honestly my only gripe was the food and the parking - I got the ?better bacon cheddar? which I... always get and it was just ok. Not bad, but not great. Nothing wrong with it officially maybe just a bad build this time but Ifeel like other Bruegger?s have been much tastier. The parking situation on the other hand is tough- very few spaces for a lotof small Shops and all the surrounding lots have signs literally everywhere saying if you park here you will be towed. YEMV Read more

Nicole Davis 2 years ago
5

We love Brueggers and took a day out just to get some bagels. Also, picked up some tubs of cream cheese cause they have... different flavors. Read more