Reviews for Chick-fil-A in Louisville, KY
My wife and I both ordered chicken club sandwiches. Hers appeared "normal" with a full sized breast. Mine, however, appeared to... be made with a "modified" chicken breast... 3/ 8 of an inch thick throughout, as though it had been sliced into two pieces thusrendering components for 2 sandwiches!!.. totally unlike Chick-Fil-A!! Read more
Always very quick service in drive thru but inside as well. My order is always correct and never missing any items. Friendly... staff. The 1 n only thing i will say is sometimes the fries are way to hard.. Cooked to long. This is at every location tho. Read more
Kevin makes me smile every morning. He is a true leader and a delight to all of his customers. I feel like I have gained a new... friend!!!! Kevin is an outstanding worker. Leigh Ann Bivins ? Read more
My food was great as expected however the best experience was the level of service I received from Kevin. He was kind, humorous... and exceeded my expectations. Great job Kevin. I?ll definitely go back to this location. Read more
Alan, the person who picked up the phone when I called is extremely polite. The cashier who checked me out today at 1:26pm is... such a sweetheart. The fries weren't on point today but the Grilled chicken sandwich wasn't bad and the wrap is divine with bothranches. Thank you for being a solid place to eat lunches! Read more
Okay first of all, I always forget to write that this place has the best service. However, the one day I was going to write a 5... star review I received 0 star service. My mother ordered a very large order almost $60 worth of food. When I walked into therestaurant with my son we stood there for 20 minutes waiting to be helped! Unbelievable right? Not Chick-fil-A! But it was,everyone else was getting help and the big pow wow of managers didn't feel like dispersing. So my son and I remain waiting, evenafter speaking to two employee's who were kitchen workers that asked me if I needed help! I apparently looked long enough at amanager and she came to help. I only got two bags for $60 worth of food and was missing two drinks and ice. I cannot evenunderstand why I waited that long and had everyone else getting helped but me. And I know $60 Might not be a lot to some, to usit is and we didn't even receive the right food. We were missing 5 items in total and received two sauces for $60 worth of food!When I went back in with my son they looked at me crazy when I said I was missing stuff and practically called me a liar. I amnot one to start confrontation but I was not gonna stand down anymore. I told them I am missing these items and then I proceededto get the worst attitude from two out of the three employees who helped me. The first employee was the sweetest and she saw howI was being treated and told them I needed it fixed. It's only a complaint because I wasn't the only one complaining about anorder at the time yet I was the only one being questioned and mistreated. Will not go back ever again. Little do they know Iapplied here once and came for an interview... What a shame how you treat customers who use their last dollar on terribleservice. Read more
Delicious food and clean place. Super friendly staff, I asked for extra everything a couple of times and they gave me very... nicely, they also offered us a free large drink, which was very nice. We definitely visit there again. Read more
I just got a vanilla milkshake and as always it is good. I wish they would have more than one side like the company used to. The... customer service I received at this particular locate was great, clerk was very attentive to the customer needs I can't sayanymore, I mean we laugh we talk in a little bit of time frame was in each other presence. Read more