Reviews for Denny's in Louisville, KY
We didn't even wait. Went in late at night granted. We were there after the festival let out to grab a bite. They were quick to... seat us. All is well at this point. Then, the waitress comes in. Mind you, they were not a full house. Waitress informs us as weorder that they told her it's a 2 hour wait for a burger. She then informs us that we were all told it would be a 2 hour waitfor food. I would understand this if we were in a line to get a table. There was no wait. The main dining room was not full. Butthey all had their food. The other server staff and hostess were busy screaming at the waitress in the back room. They had thispoor girl in tears refusing to cook food for her tables. Kudos to you if you stayed there after all of that dear waitress ofours. Understand we know it wasn't your fault Read more
Honestly had a very nice dining experience here this early morning with friends. The staff was very nice and our server was... great at her job, I'm sorry to say I didn't remember her name, but she was funny and took good care of our table. The food couldhave been a little better, was sad to not see our chef smoking out front when we got there lol j/k. But overall a goodexperience Read more
Resturant had a bad smell. Cleanliness is not a strength. Customer was at the very lowest that I have ever seen. Waitress had a... distasteful attitude. I feel like I made a mistake coming here. Read more
Came to eat dinner, First I came and had to wait in a long line and no one able to get any kind of help, then I finally get help... after 30 mins past time my order was due to be ready, I ordered country fired chicken, mash potatoes and country gravy, corn and2 shakes, the rude huge lady tells me I can't make shakes , refused to refund told me I have come back on 1st shift to get mymoney back, ok fine at first, then I open my order to have gotten sausage links, garlic toast, broccoli and country fried stakenot my order! I drive back a second yes drive back to the store! To have to wait another hour a entire 60 mins to be told theygave part of other people's orders! Not a I'm sorry or anything, but a you customers are so rude staring at us bagging ordersand the cooks are arguing about each other being dirty and cussing. Then I get my food again for it to be horrible! I posted apicture. So so agervating and horrible customer service and horrible manger if she was even really the manger (the very big bigAfrican American lady), if you could put a zero star rating I would have placed that instead of a 1 star! No one in uniforms butin tight tight leggings and unbuttoned shirts that show there chest, tight shirts that show every roll. Employees arguing mangerdegrading customers, employees arguing with customers, bathroom filthy no toilet paper no soap, trash in floor, a employee wasout side the front door smoking weed, filthy restaurant! Corporate needs to get this place and health department needs step inunannounced at this point and see how this place really is! Read more
My family (12 of us) and I made a trip from Indy to KY to go to the Dino Convention that was going on, we stopped at Denny's and... got food, it took over an hour and had to cancel a meal that never came. We spent a fair bit of money there for them to get theorder really wrong. I tried 4 times to get in touch and get something fixed or even just a gift card for the meal we cancelledbut not taken off our ticket. Just saying some follow up would have been nice since I talked to 4 different people who said theywould call back. First photo is what was on the ticket and use starting to go over it, the other photo is us going over whatshould have been on it and paid for. Read more
The last 3 times I've been I've had bad experiences I got a huge hair on my plate and they changed it but it wasn't the same as... I had asked for, they gave me extra bacon instead of sausage without asking me if I wanted that option and he I don't likebacon, a waitress doesn't seem to like us and she only went once to take the order and never asked if we needed anything else,this last time we went on Sunday and it took them 45 minutes to bring the food and the pancakes They were poorly made, verysmall, misshapen and white, full of rubbish left over from other meals. The waiter treated us very well, but in the kitchen theyare fatal. They finished doing something to improve because I am already discarding it from my favorites. I used to love havingbreakfast at this place. restaurant. Read more
Last night we decided to treat ourselves to a nice dinner sitting down to relax after winning big at Derby city, but we had a... big surprise and was let down very quickly. Our meal came out a bit too crisp, the oil used seemed as if it hadn?t been changedseveral months. My boyfriend?s chicken tenders were so dry he couldn?t even eat the rest of them. And you can see the toast onthe plate is burnt and black. In the picture with all the bags on the table is for DoorDash. The people from door Dash I?vebeen waiting at the front door where the register is but there was no one there to tell them where the food was. After waitingentirely way too long, a security guard that had been sitting right there watching the DoorDash people stand, waiting finallysaid , ?hey you can look over on the table your order might be there.? As you can see on the receipt it had to be adjusted. After looking at the receipt it showed my boyfriend?s entrée was one up for each individual items instead of an actual mealprice. My sirloin dinner was $12.79. Has chicken tender dinner totaled up to $17.61. When we placed our order my boyfriendasked for a piece of Punkin pie. Later during a meal he had to ask for it a second time. By the time we were done eating thatpie never showed up. I had to get up and go find our server to ask for a refill of Dr Pepper call my boyfriend, but when shecame to our table she said oh yeah you asked for a sweet tea. Sitting right there plain front view was my full cup of sweet tea. So When we had to say no that was a Dr Pepper I had to ask myself was everyone here high. To top things off right before weleft a couple of girls darted as fast as possible screaming a mouse. Needless to say that will be our last visit there. Read more
It was very late or really early how ever you think 3am is ,but anywho it was my birthday and I love there oreo shake but was... informed the shake machine was down ????but the lady said she would make me one by hand since it was my B-day ,and made it thebest birthday shake ever!???? Read more