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Reviews for Dunkin' in Louisville, KY

Shaquan Mcdonald 1 year ago
1

One hour for two hot chocolates good morning manager was very rude I think she said her name was levada something like that I... would never go back and they need to work on getting that C off the door Read more

Hallie Striby 1 year ago
1

Went to dunkin to pickup my mobile order. While drinking my iced coffee a giant black wadded up hair went through the straw and... into my mouth that had been floating in the drink. Read more

911eVoX 1 year ago
3

Overpriced and extensive wait time for food/drinks. Place was packed in the morning we went. Felt bad for the guy with tattoos... although he maintained a good attitude and was able to get the food out after a wait Read more

Laverne Ward 1 year ago
1

Placed an online order earlier this morning Wednesday October 12th, 2022. My brother went to go pick it up for me. They forgot 6... of my donuts which was fine. I called up there this young girl, who was very sweet apologized and asked me to come back up thereand said she?d have them ready for me when I got up there. I went back up there with my brother waiting at the pick up line. Anolder African American lady maybe in her late 20s early 30s with braids (not the same girl I talked to on the phone) was there.She was standing behind the counter on her phone. I said ?Hello? she looked and me and rolled her eyes. I explained to her thatI was there to pick up the donuts missing from my order. She shoved the box into my hands. Everything else was fine, but she wasrude and nasty and doesn?t need to work there. Don?t work in food service, if you?re going to have a nasty attitude all thetime. Read more

Jessica Nichols 1 year ago
5

We were in on a busy Friday morning, visiting from out of town. There were only 2 staff members working. The line was long l was... about to tell my daughter we couldn?t have Dunkin, but she begged! The two staff members were incredibly efficient and mostimportantly kind they kept the line moving. Our order was ready quickly and was hot and fresh. Read more

Rebecca Smith 1 year ago
5

Thank you Dunkin' 4th Street and owner, Amit, for providing breakfast items during my recent family reunion....went above and... beyond to have our bulk coffee, donuts and rolls available each day when needed. The owner even came from another location todeliver to our hotel on the final day since the 4th Street property was closed...excellent service! Read more

Kim Van Dyke 1 year ago
3

You have 4 people working the counter handling one order at a time and a line of 15 customers waiting. Doesn't matter that the... 4 people behind the woman ordering 3 dozen donuts only want a cup of hot coffee. Maybe a dedicated line to customers who want aplain coffee would be a good idea? Read more

Don Joe 5 years ago
4

This was a nice clean cafe with cheap prices. Great for on the go snacking or having a relaxing time out. I tried the new... Donut Fries which were a good snack with a light cinnamon sugar dusting;would like to have a frosting dip. Also tried thewaffle batter chicken tenders, pretty good but not excellent, a mildly sweet crust. Would be better if there was a syrup dip. Staff very friendly and helpful. Read more