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Reviews for KFC in Louisville, KY

Ronika Payton 1 year ago
3

Extremely long wait was in dt for 23 mins wouldn't suggest running here on a break from ur job. Ordered 2 PC meal they were out... of chicken PCs and famous bowls were cold barely had any chicken in them missing cheese. Read more

Mayra Santana 1 year ago
4

The chicken was good like the most of the time, this time the mac and cheese looked like overcooked, the fries I order had a lot... of salt but I ask for a change and they kindly gave me a new ones, I didn't like the dinning room was a bit dirt all the tables Read more

Royal Goddess 1 year ago
1

Every time I deal with them it?s never a good experience. Ordered 8pc family tender meal from Uber eats however I do appreciate... my driver letting me know they don?t have tenders so I had to settle for original chicken and I don?t even like big pieces ofchicken. however the workers can?t drop 8 tenders to satisfy their customer bc they so dang on lazy it?s getting close toclosing time so they wanna leave I get it however your still on the clock to fulfill customers orders of satisfaction. I?mreally tired of dealing with businesses in the west end the stigma has became true they don?t care about nothing and not bout togo out there way to make sure the customer is satisfied. Go to another kfc in a better location and my order is good like themanager and workers actually do their job. This will be my last time dealing with this ghetto Kfc. Trynna support my blackneighborhood business and they don?t even care about you. This kfc has been there so long I?m surprised it?s still thriving howit does. Read more

Margaret Murphy 1 year ago
2

KFC near 18th & Broadway has really disappointed me & others. Customer service is poor along with listening to what the customer... is requesting. KFC's chicken is no longer as good as it was years ago. The size of chicken parts are extremely small. Read more

Anastasia Postoev 1 year ago
5

No line, ladies and gentlemen behind the counter where super nice. There was a small problem with one of the customers but they... all handled it with professionalism. They where very apologetic about the situation that played out and even offered free sidesfor our trouble. The work they do and stress they go through should be rewarded! They should receive medals of honor for theirbravery, strength and perseverance. Read more

Susie sunshyne Welch 1 year ago
5

Everything was fine. U know there's always 1 or 2 people that's so disagreable. 1 guy complained about his car running, the... other 1 had something to do. If U ask me, they should thought about that before coming to a fast food restaurant. Neither 1 ofthe 2 realized how many people wanted the KFC that day .???? Read more

Leon Suseran 1 year ago
1

very very poor customer service. the signs said opened at 10:30am but cannot start up computer to serve customers till 10:55am.... rude and racist customers. the manager has an attitude problem. she needs to get some training in customer service. very verybad location Read more

Toni Lynn Jefferson 1 year ago
2

Doordash orders always take forever to pick up. People in front of me are always complaining. And employees are not very... friendly at all. Pic shows how many are waiting Read more