Reviews for McDonald's in Louisville, KY
If you order in the drive-thru, the menu clearly says that combos come with a medium sized fries and drink. Order normally, and... they will upcharge you and change it to large, and immediately ask you to pull forward. In order to prevent this, you have toremain at the speaker and change your order BACK TO WHAT YOU ORDERED IN THE FIRST PLACE. This has happened multiple times atthis location and is clearly an intentional deception. Food was McDonald's and the tables were sticky. Read more
What happened? I work near this McDonalds and have been going to it for 15 months. The service has always been good until the... last two weeks. Even though they are sufficiently staffed, there are long waits. Twice I got undercooked French fries. The firsttime I thought fluke they were busy. The second time the fries were cold and undercooked. Nasty food and poor service. Read more
I placed a mobile app order to go and I wanted to come into the store to pick it up because of timing. I must have accidentally... selected dine in vs pick up. When I asked to bag it up to go. The cashier seemed a little argumentative to make the easychange. Otherwise, good to go Read more
Rude employees. Took my card at the window and handed it back to me without speaking or even looking at me. The employee just... started at her phone as she took my money. Next window the employee handed me my food without saying a word. Food was cold andthrown together without care. I wish I could give zero stars. Read more
Every Saturday after playing airsoft I come down here for two plain cheeseburgers and a coke and some fries, and every day this... location provides. I don?t play airsoft anymore, the only field in town closed down, but this place still provides good foodthat really hits the spot as needed, and the staff are great. Read more
Rude service at the drive thru window. I ordered a #7 breakfast combo got to the window order was wrong and the worker blamed me... said I didn't ask for a hash brown with the meal and had a real attitude about it. Another time asked for extra bagel sauce onbagel there was hardly any at all and since we're being petty here another time wanted to do a split transaction with cash anddebit card and worker put all on debit card..same worker all three times..yeah this McDonald's basically sucks.. Read more
We ordered two deluxe sandwiches and got two regular ones! The worst thing was we tried to make sure that they got our order... right! So disappointed. Staff was not responsible. Read more
This store is usually pretty good, but, like a lot of other places now, they close shop BEFORE closing time. Me and another car... just went through the drive-thru at 10:50 pm, and no one would answer the intercom. We saw three people inside standing theretalking , but ignored us completely. I get wanting to go home or to leave work as fast as possible, on the dot (closing time) ifI can, but if u advertise staying open until 11pm, then u should treat ur customers that come through last minute as great asyou would those that come throughout the day. It?s ridiculous employees like this shutting down whenever they feel like it?andthey think they should b getting paid $20-25 an hour!! Read more