Reviews for Outback Steakhouse in Louisville, KY
Four stars for the excellent service, but I have to say that the steaks were just not good. My husband got a $28.99 filet well... done, however it was black on both sides. (He gets well done across the street and while well done is not burnt) I ordered asirloin that was mediocre. We ordered a blooming onion and was shocked how small it was compared to last time we were there. (to be honest it was year before last) The steamed veggies were delicious as was the free bread which shockingly is still free. The quality of food most places is just not the best anymore. Read more
I was having.a seriously bad day. Went in for dinner and server Whitney made my day. Service was awesome. Smile was beautiful.... My wife said it was a memorable experience. She is a beautiful angle. Put her in charge of your server orientation.. I met withthe manager tonight on the way out to tell him how impressed we were. We will be back. Read more
Mushroom appetizer was decent. The tea got weaker with each refill. My girlfriend's salad came with chicken when she ordered... grilled shrimp. The 8oz sirloin, medium, served desert dry; it was pink in the middle, but it obviously sat under the heat lampfor a while. The coconut shrimp were okay, but it's kind of difficult to mess up shrimp. My "loaded" baked potato came withabout five strands of cheese, ten bacon bits, and a dime sized spot of sour cream. I had to flag down the hostess to point thesethings out since our waitress went missing. The hostess was rude when delivering more cheese and sour cream from the back.Practically slammed them down on the table; never got an apology from her. They replaced the salad but it sure is inconvenientfor one person to have their food sitting in front of them while the other person waits for a mistake to be fixed. It wasnowhere near being worth the money paid. We will not be back. If someone gave me a gift card to this place, I would just sell itand wish them good luck... My debit card was compromised for an Uber ride that I didn't take the day after we ate here. I'm notsaying it was them, but that is an awful funny coincidence. Read more
Riley was our server yesterday at dinner. He was absolutely wonderful, professional, friendly and really cared that we had a... great experience, which we did. Our food was delicious!.. and the staff were all very welcoming and attentive. What a greatlocation! I live in the east end and will only go to this outback. Read more
Not only is the food delicious but in today?s world it?s hard to find good customer service, and these ladies and gents have it... down. The management team here is top-notch and Caitlyn was an incredible server. I had an issue with my pasta (I dropped it???????)and they addressed it immediately, going above and beyond to take care of it. I was prepared to pay for another pastabecause their customer service was so good before the situation even took place. Definitely the best experience I?ve ever had anoutback! Read more
I was not impressed for a high priced restaurant. They put us in a area where there wasn't any waiter and we sit there for 30... minutes until we complained to management. They gave us a free appetizer which was nice I ordered a half rack of ribs for $21and it was mostly grizzle. I know most restaurants are having trouble getting server's but if they want have a good restaurantthey should pay better. I probably won't go back . Read more
Waitress and waiter service were almost the only positives from this experience. My daughters said their last experience there... was not great, but decided to try again. Appetizers were good. Steaks were poor quality and over seasoned. The pasta was verydry and could see where pasta had stuck to pan. Shrimp and chicken were loaded with pepper, shrimp dry. If you want a decentsteak reasonable price, stick with Texas Roadhouse. Read more
We did curbside pickup and Kaitlin took our order. Very courteous and quick. Our order was exactly what we ordered and... everything was delicious! Kaitlin made sure everything was what we ordered! I recommend anyone wanting a great steak and saladgo to the Fern Creek Outback! Read more