Reviews for Penn Station East Coast Subs in Louisville, KY

The resturant is extremely dirty in the food making area. All of the front sitting area tables were dirty and need cleaned.... Service was a lack there of. I had to ask for several things that were included in order. Host an after hour meeting to scrubthat place!! Read more

I feel like the amount of food you get for the price is off balanced here. Too pricey. Also it seems recently that there's even... less inside the sandwiches. I'm only going here with BoGo deals from online FB ads or uber eats from here on out because I likethe flavor of the hot sandwiches here but not wanting such disappointment from a place I used to really love. Read more

Ummm... No! This sandwich was just slapped together. Barely had any toppings on it. Do these employees not understand that we... are paying for this stuff AND we are the reason they even have jobs? This is beyond ridiculous. They just did whatever theywanted to with my sandwich & this is unacceptable. Very disgusting sandwich. Other sandwiches on my order were missingingredients as well. I will NEVER go back to this location again & possibly any penn station as this has ruined my experience.If you don't want your job then leave & stop making the customers suffer for your life choices. Smh Read more

I would leave no stars!! Never go here again they got our order wrong and by the time my husband brought me fries they were cold... and they only filled the cup half way and my sandwich barely had any meat its a bread sandwich!!! Don't waste your money !! Read more

Good morning! I received a coupon from your company. Due to my last experience. This experience was much better. The Penn... Station that I went to is located in Louisville, Ky on Hurstborne All Employees was very professional and very nice and becauseof this. I will return. Thank you for your concerns. Read more

This is a horrible place to work and I wouldn't recommend eating here either! The GM walked out for not getting paid correctly.... I mean he closed the store up and put sign on door. Nobody even told my son not to come in that evening and the other staff hadat least an hour to notify him (plus they use an app called crew to communicate). Now there is a new GM. He took my son off theschedule with no notice, once my son got to work they sent him home then called him back in 45 mins later. Then they fired himthe next day and didn't even tell him for 2 weeks. He kept calling about his schedule and he was just told he wasn't on therefor the week for 2 whole weeks. My son was never written up, he only worked there a month or two. It was his first job. He stilldoesn't understand why he was fired. The new GM mumbled something about the old GM. Oh and the new GM sells moldy bread! Hepicks the mold off and sells it! My son has the screenshot from their group chat! I would like to say the RM is a really greatguy and I truly hope he finds great staff to turn that location around. Right now, I have never in my life seen such anunorganized, unprofessional place. Read more

Staff was super friendly but it seems that the portions are smaller and the prices have increased. Or at least when you dine in,... you get less fries vs when you get them to-go in the cup. Read more

I've visited Penn stations in the past at other locations and they are usually pretty good. However, this particular location... was the worst experience I've had at Penn station. There was 1 person ahead of us yet the wait felt like there were 5 ahead ofus. I ordered the grilled veggie sandwich and usually the veggies are cooked very well but this one left the veggies crunchy.The guy also completely forgot to give us our drinks we ordered. We had to go back and tell him. They also did not have anyutensils. I would not recommend this location. Read more