Reviews for Rally's in Louisville, KY
Absolutely disgusting. Ordered a #7 'mother cruncher' and it was straight RAW. And that's after waiting a half hour to order and... get my food. There were like 3 people ahead of me. Not that it matters after the service and RAW CHICKEN, but the fries weresoggy. Read more
With as many people they had on duty, at least 5-7, you?d think that I wouldn?t have to worry about needing to pull around and... wait for someone to bring out the second part of the order. Granted, I ordered for four people (two adults, two kids), it didn?tseem like their team was on a rush. Especially when you could see the back room where a large amount of people were hanging outon their phones. Maybe they were on break, but that?s the impression I took away. Food was still good, but it definitely wasn?tsetting well after it was eaten. Maybe that?s just fast food. Read more
Can anyone explain what is going on at this location?? I work 2nd shift. Few places are open now past 10. This is one of the... few.....if it's open. It appears they turn all the lights off around 1030pm, maybe 1045, then all the employees go outside,while the side door is cracked open. Then the lights go back on about 11, 1115. My last visit, the girl that took my order wascussing like a sailor. F....this, mother effer that. While the window was open and she was taking my money. Come on guys. Getit together. Read more
Cashier wouldn't let me change my fries to a bigger size. He said it was not possible but I doubt it. That would mean Rallys has... a horrible POS system, I don't believe that. Wanted to edit this. I might believe he didn't know how to change it. Who knows itmight had been his first week. Other than that, he was friendly. Read more
They did t have ice cream or Brooke and there was 1 car in front of me and I had to pull off to the side and wait 15 mins for 2... dbl rally burgers and a large fry that was 1/2 full!! Read more
Horrible! They will take forever, take other people's orders while your food sits and gets cold. This store is run by people... who are not good at understanding urgency. Do not visit during your lunch time! Read more
This day was a flook to say the least. I partake in the mistake to the customer. I didnt have all the food. I saw 2 bags. But he... only handed me one. Buuuutt... The boys there and I made sure the customers were happy. I personally went back and got the orderand delivered it. I felt bad so I had some soft drinks i purchased earlier that day in my car. So I also gave them 2-20 ozdrinks. And I feel like the timing wasn't that bad considering. I know they were happy people.wasn't so bad Read more
this location can't ever seem to get the burgers right. I love Rallys and I hate that the orders are almost always wrong and the... Rally burgers always look like the condiments were thrown from across the room by a toddler. Figure it out. Read more