Reviews for Starbucks in Louisville, KY
I would've gave a 5 star, but EVERYTHING I tried to order was out??????????????????????? it's not their fault that the stuff is... out but atleast I could've gotta a 10% off or something Read more
I think I have come to THE SLOWEST OR BUSIEST Starbucks so far in town! I ordered online to hopefully help with speed but from... stopping at speaker and mentioning online order to when I got order was at least 15-20 minutes wait time. People seemed ok butyoung man gave me my drink without extra ice that I ordered and asked if they were low on ice since there extra in drink. Hesaid " no there wasn't" while thanking him. I never fail to give a tip but the food and drink were okay. If u go here, preparefor a WAIT!!???????? Read more
Does not disappoint, even when it is busy they get the orders fairly fast enough and with courtesy. I do large orders for... companies and small personal orders and this is my go to place for them. Read more
The people here were really nice, had great vibes, and they got my order out fast! My only critique is that I wish the store... had more sound dampening as it was a bit echoey, but that's not anything against the employees or coffee lol. this is still agreat spot to chill and study, so I'd suggest bringing headphones! Read more
I always order decaf because of a heart problem. I'd say about 30% of the time, they ignore the decaf and I end up miserable.... The barista called me up to confirm I want decaf and no mix. I love that they took the time to acknowledge and properly addressmy request. The drink was one of the best I've ordered too! Read more
Placed a mobile order, coffee was ready fast but when I got there I saw another mobile order with the same name, but different... food. Turns out the other person took my food by mistake, so they remade my sandwich? but gave me the wrong sandwich. I had beenwaiting 20 minutes at this point so I was ready to leave, didn?t realize there was no bacon on my breakfast sandwich. So now Ipaid $4.75 for a bacon, egg, and gouda sandwich, with no bacon. Coffee was good but sheesh, I paid too much money for a tinybreakfast sandwich only to be missing the bacon. Order was placed at 9:14, I ended up leaving at 9:40 ? a waste of my time. Read more
Wish I could give them zero stars! I was in the phone with my mom when she went there to get me two grande hot chocolate with... caramel drizzle! I was on the phone with her the whole time to make sure they added the caramel. When she got to the window theguy handed her two drinks which were some kind of latte on ice and some lollipops. When my mom asked him what is this he saidyour order she said no it?s not I ordered a hot chocolate with caramel drizzle when she try to hand it back he said no keep thatI can?t take it back. My mom said no I don?t want this or want it in my car can I please have what I ordered. He asked what washer order and once she repeated it he came back with a hot chocolate no whip cream and you couldn?t see the drizzle addedeither. She told him this is wrong he said well what do you want she told him the order she paid for and want it done right. Hetold my mom to calm down and not to tell which she wasn?t he was just being rude and not listening. When he handed her the neworder no whip cream or caramel drizzle In one and the other wasn?t hot. My mom then again said one was missing drizzle and whipcream the man said hold on. He came back with whip cream in a cup lol and told her please don?t come back then closes thewindow. The knocked for him to take back all the other peoples orders that she gave her that she did not want but they ignoredher so she left it all at the window for them. Worst experience service and the hot chocolate both taste awful. Never going backto that location made me feel like they did something to my drink which is annoying cause I?m five months pregnant the school Iteach at has a power outage today we was standing outside for 20 mins freezing and still no power so I was hoping for this drinkto warm me up but nope! Pictures below Read more
If you can go to another SB... do so. I literally watched the barristas make 7 orders incorrectly...7...SEVEN.... My order... was a Frappuccino a breakfast sandwich and a refresher. They made the refresher...then didn't make the remainder of the order.After 20 minutes of waiting I asked and they said its coming. After another 7 minutes, I enquired again and they finallyrealized they didn't make the entire order. After they realized it, the head barrista have the order to one of the others andasked them to make it. He didn't. He pulled two more orders and made those. I went and got the lead barrista again and askedhim was someone going to complete the order. He said the other person was and went back over to the other guy. Well, hefinally stopped and did the order they messed up... mind you, it's 40 minutes now. Once he completes the order, he's walkingover to give it to me, I reach out my hands to take it, he then slams everything on the counter and walks off. I had severalpeople come over and say they saw that and I was being super patient. DO NOT GO HERE UNDER AND CIRCUMSTANCES. Read more