Reviews for Wendy's in Louisville, KY
I am here at 10:20pm. Their hours state that they close at 11pm. I drive up and you can barely hear the lady on the intercom,... but what she says is that she isn?t taking anymore orders tonight!?!? Seriously! Not that we don?t have any more food, or orfrosty machine is down, but she isn?t taking any more orders tonight. Then why are you open or misleading the people who got intheir car, used this expensive $3.70 + per gallon for gas to say you don?t feel like doing your job on tonight! I don?t knowwhat?s going on with people in their customer service, but this is grounds for termination if you ask me! I?m highlydisappointed in Wendy?s Once Again!! Just when my faith was just restored in them? Read more
Lately when I go through only thing that's decent is my burger. Nuggets are always cold, then this last time I went it's always... on my lunch time, the girl said cash only and the card machine was down I was irritated and on limited time, as I pulled awayshe yelled wait. Honey once I'm pulling off it's already too late so not sure if she was serious or on game time. Read more
Waited in line for over 20 minutes. Bacon was rock hard like it sat out all day. Beef was dry and i was missing jalapeños that... i paid extra for. Y?all need to pay your workers better so they?ll actually care about their job. Never coming back. Read more
If I could I would give zero stars. Ordered a #4 and when I got to work no lettuce, tomatoes or pickles.. fries are cold, old... and soggy. There was no drink selection either. Also ordered the bourbon burger and it was dry, crumbles of onions and cold. Read more
Maybe I'm unaware of all the struggles and difficulties a wendys staff could encounter during a shift. One would assume mobile... order/pay is supposed to be faster than other options... It's nuggets and fries, how hard is it to put it in a bag? 16minorder fulfillment time... Read more
Service @window very good, big improvements since last visit! Ordered $5 meal deal, wife said it was alot for $5. I would like... to see deals posted on windows. As most do, I saw none. Read more
If your thinking about going to work right after going here for lunch or what have you, be sure you come to this location two... hours prior to your shift. You might be able to make it to work. With no one wanting to work it's hard to expect speedy drivethrough. Read more
Drive through was rude did not acknowledge us was just talking on mic taking orders. Closed window on us when asking a question... because she was paying attention. Didn't say thank you for nothing. I understand being busy but it was different. Read more