Reviews for Scratch Steakhouse and Lounge in Louisville, OH
We came here for a wedding anniversary dinner on a Saturday evening for a nice dinner, figured it was a nice place based on... other reviews I read. We walked in and the place was really neat with the decor and old building feel, we were greeted andseated promptly as I had made reservations and sure glad I did. Our server was very nice and welcoming and helpful with themenu, lots of specials on menu for a Saturday night some of which we ordered. We opted for a appetizer the chorizo dip and itwas good average but we enjoyed it. Next our main course my wife ordered a Mediterranean Chicken dish and she said it was goodand I ordered a dry aged ribeye steak. Food came out in a timely manor but unfortunately my steak was over cooked and VERY toughour server noticed this and gladly took it and was going to have a new one prepared for me, 20 minutes later I got my new steakand the owner personally brought it out it looked delicious until I cut it open and reveal a purple almost cold center (Iordered medium) so he was very taken back by that and returned it back to the kitchen to continue to cook it, at this time mywife’s meal was getting cold and I told her to enjoy it while it’s still somewhat warm. So our server came by and I justtold her to cancel my steak we had more plans that evening and we couldn’t keep pushing the timeline for our evening, so theowner returned with a steak for the third time and we had already expressed that we had to leave and explained that to him aswell so needless to say I didn’t get to have any steak that evening. The owner was a standup guy obviously removed the steakfrom my bill and was very embarrassed about the turn of events and gave us a gift card for a future visit. Over all all the foodwas good service was good not as high end as I was expecting but I can see how it would be a nice evening to dine there. Read more
If I could give this restaurant more stars I certainly would do so. Everything was SO good!!!! We had the meatball appetizer... which was delicious. (Forgot to get a picture) Waitress Gillian was wonderful. She had great energy, a big smile and did a greatjob in every aspect of service. The owner, Damon (spelling?) came around to each table to greet us and ask about our experience.He was sincere and seemed to genuinely appreciate each guest. The pork chop dinner was so good I can’t even describe theperfection! The asparagus was by far the best I’ve ever had at any restaurant! Hubby had the filet dinner and again justloved every bite. Oh and the cheesecake, mmmmmmm, wow! We asked Chef Mike to come out so we could let him know how much we lovehis cooking. This place is a must!!!!! Read more
My wife and I ate there last night and I wasn't impressed! The server got our order messed up to begin with, my wife ordered... the pork chops with marsala dressing and it came out with a glaze instead. Then my macaroni cheese side was left back in thekitchen from my order. Although the waitress was nice I think she just had too many tables for one person! My pulled brisketwas very tender but had no flavor, I'm sorry but for the price we paid for the total bill, it wasn't very good food! Also Iwasn't impressed by our appetizer the red head potatoe bombs was very average to my taste. I expected the potatoes to be wholeand it was mashed potatoes underneath with baked pulled pork on top . The BBQ sauce was very good though, this is about thethird time we have been to this restaurant in about 2 years and I don't think we will be back, sorry to say! Read more
The food was really delicious. Perfect sear and robust beef flavor on my filet. The potato bombs were aptly named. My husband... loved his steak with a peppercorn sauce, spicy Mac and cheese. My cocktail was a peach sangria and it was strong anddelicious/fresh tasting. Our waitress Tiana* was welcoming, warm, and just a pleasure to talk to. I didn’t catch the kitchenmanager’s name but he came out to ask us about our food twice, and he was also very kind and nice. The music and the vibe wasvery chill, great jazzy music and a homey feeling. They have specials Monday night- definitely one of the best meals I’ve hadin a long time! I didn’t like the pretzel bread sauce, and the hollandaise was a good sauce but not as creamy as I’d haveliked. Overall still a wonderful experience. Read more
My experience was awesome for a first visit. My food was exceptional prepared and tasted amazing. Our waitress was attentive and... addressed all of our concerns. Several workers made sure we were ok. I definitely would recommend. And definitely will be backin the future. Thanks for making our first experience a awesome one!!!!!! Read more
I love this place! I have been here several times and haven’t had a bad meal. My favorite thing on the menu is the tuna... nachos….DELICIOUS! Some other favorites are the the champagne chicken & shrimp, the scratch pasta, and the jambalaya. Thedrinks are fantastic as well. 10/10 Read more
I want to say the food here was absolutely amazing best food ive had in a long time the Mediterranean chicken was so amazing and... the potato bombs also. The chef even came out to check on how we liked our food which we let him know how amazing it was. Nowthe reason for the 3 stars is the staff working there. The greeter girl that sat us at the table had a very noticeable linger ofbody odor and it being a small place we could hear the other 2 worker girls there talk about her and saying things that justwasnt very nice. We did not appreciate that the world does not like ugly. Instead of making fun of this younger girl and talkingabout her you should of pulled her to the side and tried to help her. You have no idea what might be going on in her life. Forme seeing them treat their fellow younger coworker that way ruined the experience for me. So please be nice and try to helpothers succeed. Other than that if you want amazing food that chef there is the best around. Read more
I was able to be the first customer to order using their new online ordering system yesterday! Online ordering was simple and... easy to use. Staff was awesome while I was waiting for my food. Food was DELICIOUS. Honestly, this was one of the best meals Ihave had in a long time. The only downside was the belly ache I got from eating too much, too quickly! Will definitely becoming back, again and again! Highly recommend Scratch! 10 out of 10 Read more