Reviews for Smashburger in Loveland, CO
Chad is amazing! I have an allergy and he made sure my food was in a separate bag and they followed proper precautions when... making my food! So thankful for his help and great customer service!!! Read more
Fast food ? I waited for 25 minutes to receive hot wings and a classic single burger, were sitting and got cold. Not what I... expect for a $22 lunch. I guess maybe ordering an hour ahead maybe it?d be ready. Probably not with everything being hot, or atleast warm. Really disappointed and can get a warm burger and fries for a third of the price in other place. Read more
Not good, I suspect this location to shut its doors in the next year. Employees were wearing personal grunge clothes with a... Smashburger sticker, floors sticky and food covered @ 11am, tables nasty from the day before as well. It took over 20-25 min toget our food with only 3 other customers in the store. Food was served cold on top of toxic receipt paper. What a mistake it wasto come here. Not to nitpick but lots of the condiments on the tables were missing or empty. Who's job is it to keep thesestores in compliance and train these employees? Read more
Food was really good staff was nice would be 5 stars but we had to get the staffs attention in order to get our food ordered.... Not a major issue. Great burgers though Read more
Pretty darn good... Big servings which fills you up. We showed up with our shop biking crew and they said they normally don't... see more than a few sales on a Thursday night but we had about 15 people in our group. The outdoor patio was perfect for ourgroup. Read more
Food is good but they're stingy with the fries for sure. Also, if it's this dirty in the front of the house, how does the... kitchen look? They need to have better standards. Update: I received a comment from Smashburger asking for me to follow uppersonally with an email to them. It's been a couple of weeks now and after providing the info that was requested, I haven'tgotten any type of response back. In response to thier lack of response, I'm taking away a star. After reading further reviews,more recent than mine, that are just as bad, it seems like even corporate doesn't care. Read more
Good yet not great. They were out of something and couldn?t make their specialty burger. No big deal, but maybe don?t advertise... it the most as I walk in? Came fast. However I felt I was overcharged. They don?t seem to have a proper meal option it seems. Ifelt rushed and they seemed understaffed too. I don?t fault the employees. They?re doing their best. But I just felt it wasn?tworth all the hype. Burgers are burgers usually Read more
Chad was extremely nice and polite, he was the only one working and was backed up and extremely busy. He still had a friendly... and calm composure and provided some of the best service I've ever had. Would highly recommend the food and the service comingfrom an extremely understaffed restaurant Read more