Reviews for Subway in Loveland, CO
The employees misgendered my friend, and refused a substitution as simple as a protein swap. Legit, I'd give them 0/5 were it... possible. Terrible customer service, please send your employees for sensitivity training. Read more
Loved it! We used a cupon and got buy one sammy, get the other free...The cashier took her time making our sammys like it was... her own..(Wish I knew her name) HUGE SHOUT OUT!!!???????????? VERY PLEASED! It was super fresh and super good. True customerservice and we were very much satisfied.????? Thank you & God Bless Read more
sandwich was bomb but service was bad :( i waiting for a really long time for this kid without being greeted or told what was...
going on and he definitely didn't wanna be there and idk why but GODDD he was slow making my sandwich. but.. he did make thesandwich so well and i was scared that they were gonna tell me i couldn't bring my dog in but he didn't even say hello so idc!ghetto
Staff was unfriendly, and unmotivated. Food had clearly been sitting out for too long. The spinach on my sandwich was bad and I... ended up throwing the food out. Read more
Asked for mayo and mustard and they got carried away with the mustard it was awful!! It was all over the wrapper when I... brought it home. There was so much mustard it ruined the sandwich!! Read more
I've been here before and it was ok. But today....yikes. dirty, messy. Some of the cheese and meat were sitting in water that... was frost melted off the sides of the containers. He put all the onions in one spot on the sandwich and didn't do much betterwhen I asked him to redistribute it. Gave me about 3 tomatoes slices for a foot long. I had to make them rewrap both mysandwiches so they were completely covered. It was probably the worst thing I've ever seen and Ive been to subways in somepretty small towns. I'm tempted to call the health dept. I'm too tired to go back to fort Collins tonight but will likely nevercome back here Read more
Just went there for lunch, my first experience at this location and I'll probably never go back! The boy working today had 0... skill in customer service. He would barely speak and basically had an attitude of not wanting to be there at all. I stillthanked him when I was leaving ,after coming back to the counter to get the napkins he didn't include and then wouldn't evenhand them to me, just threw them on top of the cookie container without saying anything like "oh sorry" or "here ya go" and thisboy didn't say anything back. I thought maybe he didn't hear me so I said thank you again.....he looked me dead in my face anddidn't respond at all, turned around and started doing whatever it was. Just think management should know their employees aretreating customers so poorly. Or maybe vest them a little better for adequate customer service skills Read more
Ordered on the mobile app, arrived at agreed time and my order wasn't even started. One customer in the store, one staff and he... was more concerned about his offensive rap music. Read more